Shopventory VS Square For Retail


Let’s get right into things. Today we’re looking at Shopventory vs. Square for Retail. Why? Because if you need more inventory support than the basic Square Point of Sale app offers, they are your two best bets. Square (see our review) has been a pivotal force in the mPOS space since its beginning, but lately it has also been edging into the tablet POS market with an ever-growing number of features. Shopventory is newer, but it’s carved a niche out for itself as a supplement to not just Square, but also PayPal Here, Clover, and now even Shopify.

While Square dominates the mobile space as far as features, it lags behind tablet-based systems, particularly in terms of inventory. But now there’s Square for Retail. If you need more comprehensive inventory features, you’ll get them with an upgrade to Retail.

Shopventory is a monthly service that integrates with your Square account. While Square for Retail is a full-fledged POS, Shopventory is strictly an inventory-focused add-on for Square for Point of Sale. It replaces most of the in-app inventory management with its own web browser but it does keep the inventory lists automatically synced and generates reports.

A really quick disclaimer before we get onto the comparison: We’re not looking at the full Square for Retail app here (which I’ll also refer to as just “Retail” or “the Retail app”). We’re just focusing on how its inventory management tools stack up against Shopventory’s. It’s important to consider whether the cost of either service justifies its use. Retail offers many of the same features as Shopventory, but also includes employee management. However, it could be a more costly service given that the subscription is monthly per register. Shopventory offers monthly inventory management for three locations for less than the cost of one Square for Retail register subscription.

You don’t get everything that the standard Point of Sale app offers either, such as offline mode. In fact, the Retail app is more of a pared-down version of the POS app, but with more beefed up inventory and reporting. That’s not to say Shopventory offers all the inventory tools you could ever need, either. But it certainly seems to have the upper hand in terms of capabilities and pricing.

I think for the most part that either of this will do well. Although they might not be perfect, they’re both capable. But in the end, Shopventory has more features and more competitive pricing. I would test it out before upgrading to Square for Retail.

For more information, I encourage you to check out our full Shopventory and Square for Retail reviews. Otherwise, read on for our Shopventory vs. Square for Retail comparison and see how they stack up in the great battle for inventory management!

Features & Services

Winner: Shopventory

Both of these services offer enough that they merit full reviews in their own right. Our comprehensive reviews of Square and Shopventory explore the advantages and limitations of each. For simplicity’s sake, I am going to focus on three core aspects of inventory management and see how they stack up: inventory tracking, reporting, and purchase order/vendor management.

Inventory Tracking

With both Shopventory and Square for Retail, merchants get the ability to count inventory and have each sale deducted from total stock numbers. Both offer location management as well. You’ll be working with Square’s standard item listings, which means you can include all of the following: product name, photo, SKU/barcode, item description, and item variants with the option to set different price points.

Shopventory Inventory Tools

Screenshot of Shopventory home page

Shopventory works by syncing with Square. It pushes its inventory data (item prices, bundles, etc.) into the POS app and pulls sales data from Square into its own dashboard reports and updates the inventory counts in real time. Once you get inventory set up, you manage everything inventory-related through Shopventory, NOT Square. It might take some merchants a while to get used to that, especially if they’re used to relying on the Dashboard.

Shopventory’s pricing plan, which I’ll cover in the next section, focuses on the number of locations you use, not the number of registers or products. And setting up multiple locations is actually very easy. When you log into Shopventory, the dashboard asks you to create a location and then add an integration (that is, link to your POS). It works a little bit differently for each software, but here’s what you need to know for Square.

If you have separate Square logins for each location, that’s fine and you can connect each Square account to each location. However, if you take advantage of Square’s free location management instead, Shopventory will ask you to select a location from your list of Square locations after you connect the POS. (That means you should set up your locations in Square before you setup Shopventory.) If you’re using employee management and device codes to run multiple registers, it doesn’t matter. Shopventory tracks everything at the location level.

After you’ve created your locations and linked your POS systems, Shopventory will ask you to enable two major settings: “sync items and variants” and “sync item quantities.” This will establish the connection and effectively make Shopventory your primary inventory service.

Once you’ve set up Shopventory, you’ll continue to use Square POS as usual. Just make sure that you log into Shopventory to pull inventory and sales reports. This is especially important if you’re using the Shopventory-specific inventory features like bundles. Everything is synced in real time so you can log in and check whenever.

Here’s a quick run-down of Shopventory’s features:

  • Bundles: Square doesn’t support bundling, but this feature allows you to track raw ingredients, deduct gift basket items from main inventory stock and even keep track of goods sold at wholesale versus retail. It also allows for tracking of items by partial quantities (yards of fabric or goods sold by the pound, etc.) The bundling feature even includes bundle variants. None of this is currently supported by Square for Retail.
  • Low-Stock Alerts: You can set a custom threshold for each item, so you know when it’s time to reorder something.
  • Automatic Restocks On Refunds: You’ll have to enable this feature, as it isn’t turned on by default. It also doesn’t work on partial refunds in Square.
  • Multi-User Access: Shopventory also allows you to create multiple accounts with different permissions. Enable your managers and staff to better manage store inventory while ensuring accountability.
  • Inventory Transfers Between Locations: Is one location out of a product while another has too much of it? Use the Shopventory dashboard to keep track of internal transfers of merchandise.
  • Inventory History: Shopventory keeps a log of your inventory history, including when counts go up or down. When you manually adjust stock counts you can add a note to indicate why (theft, damaged goods, etc.). We’ll get a little bit more into some related features when we talk about reporting.
  • Inventory Reconciliation Tools: If you’re a bit old-fashioned, Shopventory does offer an easy downloadable reconciliation sheet for inventory. Just the basic details that you need, not a lot of extra information, which you can download via printable PDF or spreadsheet. However, Shopventory has also introduced a barcode scanner mobile app for inventory reconciliations. Each Shopventory user can download the app and scan and update inventory counts through the app, and Shopventory will keep a record of when and who was responsible. This is actually a pretty awesome tool.
  • Barcode And Label Printing: Shopventory lets you chose from a Dymo or Brother label printer, as well as computer printing on Avery label sheets.

Square For Retail Inventory Tools

Screenshot of Square for Retail home page

Square for Retail works pretty similarly to Square Point of Sale. Everything is controlled from the Square Dashboard or the app, though the dashboard gives you the most functionality. Even though the app (or at least parts of it) will look very different from the free version, your dashboard should look pretty much the same and the data entry process will be the same.

If you have a lot of inventory (and if you’re looking at this article, you probably are), the odds are good you don’t want to create each inventory item one by one. That’s where Square’s Bulk Upload feature comes in. You can download the spreadsheet template, populate it with your inventory, and upload your item library all at once. Likewise, you can also export your library to a spreadsheet if you need that data elsewhere.

Your item descriptions are nearly identical to the standard Square offering. Even though Square for Retail doesn’t display photos in the app, you can upload them for viewing the back end. Check out Square’s how-to video for creating items manually.

Technically, Square for Retail gives you access to the Inventory Plus features, but these are really (mostly) reporting tools or PO/Vendor management. So some of these features are actually just Square’s inventory features.

  • Low-Stock Alerts: You can set a custom threshold for each item so you know when it’s time to re-order something. (This is a standard Square feature.)
  • Employee Management: Square includes employee management at no additional charge with a Square for Retail subscription. So if you have a lot of employees this could end up being a good deal for you. You can set different user permissions, track time, and more.
  • Inventory Transfers Between Locations: Square initially required you to manually add or subtract inventory at different locations to record transfers, but that’s no longer the case with the Retail app. Now you can record merchandise transfers in the app.
  • Inventory History: Another feature that wasn’t present at Square for Retail’s launch, inventory history will show you all your sales, transfers, received shipments, etc. to show why your inventory count is what it is.
  • Barcode And Label Printing: Like Shopventory, you can choose to use one of two select label printers (A Dymo or a Zebra) or print from a computer onto standard Avery labels.
  • Vendor Library: All items associated with a particular vendor (as well as their prices) are stored in each vendor’s data file.

Note the lack of bundling features here and all that this entails: no bundles, no raw ingredient tracking, no partial ingredient tracking. This is one of the biggest limitations to Square’s inventory.

However, Square also doesn’t offer any sort of inventory reconciliation. You could download your inventory for export and modify the spreadsheet, but it’ll take a bit of work on your end to make that happen.

But that’s just for inventory management. We’ve still got to talk about reporting and purchase orders/vendor management.

Reporting Tools

First of all, Square’s reporting tools, overall, are pretty robust. (Check out the list of reports.) Shopventory’s reports exist mostly as an extension of Square’s, not a replacement for them. This makes sense given that Shopventory is an extension of Square, not a standalone app. In addition to some identical reports, Shopventory offers several reports that Square doesn’t — and a couple that Square for Retail doesn’t, either.

Square’s inventory reports are somewhat lacking. Specifically, something that merchants have been clamoring for is cost of goods sold (COGS) reporting. Square for Retail finally offers this feature, but thus far it hasn’t impressed. Editing the item costs isn’t easy to begin with, and the information isn’t available at key points in the Retail app experience. And all of that’s left merchants understandably upset. However, you can also keep a record of additional costs associated with a purchase (such as shipping or handling fees) that are added to your COGS tracking. That’s helpful.

In addition to COGS reporting, Square for Retail introduces a profitability report and an inventory by category report that lists the value of the items, projected profit, and profit margins in each category. This last report is more a combination of several other reports, but it’s nice to see.

On the other hand, Shopventory’s COGS reporting is a bit more advanced. Accessing pricing information seems a bit easier than with Square for Retail. Shopventory also tracks lot costs in addition to default costs. For advanced users, Shopventory has a cost averaging feature.  You can even back-fill lot costs using the default cost feature.

But apart from cost and profitability reporting, there’s another feature I like that Shopventory offers: a dead inventory report. You can print off a list of every item that hasn’t sold recently, and specify just how “recently” you want — whether it’s a week, a month, six months, etc. This is pretty handy because “slow” for one business isn’t slow for another.

It’s hard to ignore the fact that Shopventory outclasses Square for Retail in terms of reporting — it offers everything that Retail does, plus more. I’ve found that Shopventory and Square dashboards are both fairly intuitive and easy to use, so they’re evenly matched in that regard.

Purchase Order & Vendor Management

Since the upgrades to inventory and reporting tools are relatively small in Square for Retail, it’s nice to see that the additions in this category are actually pretty big game-changers. With the Retail app, it’s now possible to create purchase orders from within the Square dashboard and send them via email. You can also receive inventory from within the Square for Retail app.

If I’m being honest, Square for Retail and Shopventory are well matched in this category. There are a few differences — for one, with Shopventory you can only receive inventory through the web dashboard, not the app. But I think that, overall, their feature sets are pretty similar.

Square PO & Vendor Management

While you’ll need to use the Square dashboard to create purchase orders, you can receive stock from a PO directly in the Square for Retail app, which is nice. With Shopventory, everything has to be done from the dashboard, which is a major trade-off. However, it shouldn’t be a dealbreaker.

A few other features from Square that I like: You can create a new vendor listing from within a purchase order, whereas with Shopventory you must have all of your vendors already entered. You can also edit and cancel purchase orders as needed, and Square keeps an archived file.

I mentioned previously that Square does have an item library associated with a vendor, but I don’t think it’s the most effective display. When you add an item to the PO it is added to the vendor’s item library, but you can’t browse the item library while creating a PO. Instead, you need to search for the items you want in a drop-down menu. I know that some merchants have been frustrated that Square can’t auto-populate a PO using low inventory items. Others are also frustrated that they can’t see how many of an item are in stock. Instead, these merchants wind up flipping between tabs or screens to formulate a list of what is needed.

Shopventory PO & Vendor Management

Shopventory has a handle of the same shortcomings that Square for Retail does in this regard. Namely, you can’t auto-populate a PO based on low inventory, and you can’t view stock levels in the PO.  However, you can clearly browse every item associated with a vendor and select which ones you want to add to it. This kind of display seems kind of obvious, and it should be, but it’s not.

This might be the one area where I think Square has a modest upper hand. For one, Shopventory lacks the ability to edit POs or archive them to clear them out of your way while preserving the information. (The company says it’s working on this last bit.) But you can save as a draft, just like you can in Square. So if you’re not sure or you’re not ready, you don’t have to send the purchase order out into the world. With Shopventory, you also need to create your entries for vendors before you start the PO.

Pricing

Winner: Shopventory

Square for Retail’s pricing is very simple: $60/month per register. No tiered packages, no add-ons, no extra fees for priority phone support.

Square for Retail Pricing

That’s fairly competitive for an iPad-based POS system. But as we noted in our full review, Square for Retail actually removes several of the features available in the standard (and free) Point of Sale app. It’ll be up to you to decide whether the new interface and new inventory tools justify the cost.

Thinking more broadly, you’ll also need as many iPads as you have registers ($350+) and likely a Square Stand with a reader ($169) as well as any cash drawers, printers, and bar scanners you want for each device.

However, there is one caveat: Square for Retail provides employee management for an unlimited number of employees. With the standard Square plan, that cost is $5 per employee per month. So if you have 12 employees and one register, you actually break even on costs.

Shopventory’s pricing plan is focused not on the number of devices or the number of users, or even the number of transactions. Pricing is based just on the number of locations. There’s a limited free plan that provides analytics, but the paid plans start at a very reasonable $30/month.

Here’s what you can expect:

  • Starter ($29/month): 1 location, 1 year order history, 1 year reporting
  • Standard ($59/month): 3 locations, 2 years order history, 2 years reporting
  • Professional ($199/month): 10 locations, unlimited order history, unlimited reporting
  • Elite ($499/month): 25 locations, unlimited order history, unlimited reporting

If you want access to purchase orders, vendor management, and the bundling features, you’ll need to get the standard plan. The starter doesn’t support these capabilities at all. In addition, the higher-tier plans throw in a few other perks (free QuickBooks syncing, otherwise $30/month; access to beta features, phone support).

Keep in mind that you still need hardware and devices to run the Square app — and an iPad is the most full-featured option. But you could use Android tablets or smartphones too. You have a lot more options and no charge for using multiple devices at the same location. So at three locations, ignoring costs of hardware, you’re already saving $120 with Shopventory. (That’s the cost of 24 employee management subscriptions, by the way.)

You can also save a bit of money if you opt to pay for Shopventory on an annual plan instead of a monthly one, which is nice. I think designing an inventory system whose pricing focuses on locations is the smart option.

While I think Shopventory’s pricing is definitely better, I can’t say definitely that it’s the better value overall. For one, Square for Retail is optimized for businesses with very large inventories. And if you’re dealing with hundreds and hundreds of items you might prefer the search-and-scan based user interface that the app offers. But if you have a small inventory, or you’re not a retail business, and still want all the management tools? If you don’t care about the UI but want some of the Square POS features like offline mode or open tickets? It’s pretty obvious that Shopventory is the better solution. What’s right for you will depend on your priorities and your budget, so check out our complete reviews of both services before you commit to anything.

Web Hosted Or Locally Installed

Winner: Tie

Both of these solutions are web-hosted, which is awesome. Yay for the cloud! Don’t forget that you’ll also get some in-app reporting capabilities if you don’t want to log into a web browser, but they aren’t inventory driven, and they’re far more limited than using the web dashboard.

Customer Service & Technical Support

Winner: Tie

Apart from a small team on the Square Seller Community (a forum for online merchants), Square for Retail doesn’t have any exclusive support channels that are separate from regular Square support. So you should expect business as usual in this regard.

Square’s been plagued by complaints of shoddy customer service pretty much since the beginning. But honestly, I think most of those complaints are rooted in Square’s tendency to freeze or terminate accounts. For most technical (not account-related) issues, Square does seem to offer more reliable support. There’s email and live phone support, as well as a very comprehensive self-service knowledgebase. And the Seller Community is honestly a great resource as well.

But I find that the amount of information and how-to’s concerning Retail specifically to be troubling. There’s not a lot. Square has tons of videos but they seem to gloss over showing how to use the Retail app. If you want to know about specific features before you sign up, you should get on the Seller forum and ask. Otherwise, the only way to find out is to test-drive Square yourself.

Not only that, but it certainly seems like the process of obtaining a code to access phone support requires more effort than some merchants are willing to put forth. I get it. I loathe automated menus that make you jump through hoops to get to a real person as much as anyone else. And I’ve heard a smattering of complaints about email support. I think Square’s support is mostly good, but occasionally something does go wrong.

If you one of the merchants who’s felt frustrated at Square’s support, you’ll probably be pleasantly surprised at the quality if Shopventory’s. Phone support is only available for higher-tiered plans, but the chat option is great and the knowledgebase is extremely helpful as well. (I know. I’ve tested both.) The chat option isn’t quite live chat because it might take a few to get someone to answer your question, but once you get one of the reps to respond, it is a live conversation. I shouldn’t have to say this about any customer support, but sadly I do: I like that you get to talk to a helpful person who isn’t going to shoehorn you into a script.

Shopventory isn’t quite large enough to have the kind of active forum that Square has for support, but the knowledgebase is easily as detailed as Square’s. I find the video tour is super useful as an orientation to Shopventory, despite how much I absolutely hate watching video tutorials longer than about one minute.

It’s worth noting that you’ll still have to deal with Square for payment- and account-related issues if you use Shopventory. But for inventory-related issues, you can deal with Shopventory instead.

Negative Reviews & Complaints

Winner: Shopventory

At this point, merchants’ biggest point of contention with Retail is that in some ways is a step back from the standard Point of Sale app. A few features are lacking in the Retail app. Plus, I’ve seen complaints that features Square promised at launch (or at least showed in screenshots) haven’t actually appeared yet.

Some of the complaints about Square for Retail we’ve seen include:

  • Problems With Cost Of Goods Recording And Reporting: This is a big one and it manifests in a lot of ways. Currently, the only way to update costs is to upload a spreadsheet. The app itself doesn’t allow you to manually edit individual item costs, and Square’s current reports don’t list item costs on everything. Merchants who were expecting to finally get COGS reporting haven’t been thrilled, though Square does say it’s on their list of improvement to make, so we may see some enhancements.
  • Lack Of Features: Specifically, with Retail, you lose access to Square’s offline mode and the open tickets capability. You can upload images as part of the item listing, but they don’t display in the app. Merchants have complained about their removal. I haven’t been super thrilled about how Retail feels like a step back from the Point of Sale application in terms of interface and features, either. And one big missing feature that I’ve seen a lot of chatter about is the ability to auto-populate purchase orders based on low inventory (or even the ability to see the inventory count in the same window as the PO).

There’s a lot less user chatter about Shopventory overall (which makes sense with a smaller customer base). I think users who integrate with PayPal or Clover will probably be more dissatisfied than Square users, honestly. I think some merchants will dislike the same sort of shortcomings you find in Square for Retail: missing features like the ability to view inventory levels while creating a purchase order, or the ability to edit purchase orders. Overall, the comments I see from merchants are positive.

Positive Reviews & Testimonials

Winner: Tie

Square gets a lot of love overall for its payment processing. Signup is quick and easy, rates are fair and affordable, and the hardware is good and fairly priced. But the Retail app seems to be less popular overall. In theory, it fills a niche that businesses with a high quantity of inventory have been needing. I know a lot of merchants were excited at the prospect when it launched, but I haven’t seen as much talk about it since then.

I don’t see a whole lot of chatter around the web about Shopventory. The website has a couple testimonials and I’ve seen the Square Seller Community talk about it, too. The discussions I’ve seen a focus on the good customer service and its fair pricing.

I’m calling it a draw here. Both options are good ones and serve their purpose, but there isn’t enough of a discussion to say which one has more positive coverage.

Final Verdict

Winner: Shopventory

I can’t say definitely that Shopventory trounces Square for Retail in every regard. One is an inventory management add-on, the other is a full-fledged POS with inventory management. So I can draw apples-to-apples comparisons about some things and say that yes, Shopventory has more and better quality inventory features. Its pricing is way more competitive if your only concern is inventory tracking. It will work great as an add-on to Square Point of Sale.

But Square for Retail has a search-optimized UI and free employee management tools that might be deciding factors for some merchants. So you could potentially get a better value with Square for Retail if you have a lot of employees and want easy time tracking along with the ability to manage large inventories.

The good news is we’re looking at two companies that are both committed to adding new features all the time. So in six months or a year, we could be looking at two majorly improved products. We’ll have to see how they stack up then.

Check out our complete reviews for Shopventory and Square for Retail to get a closer look at each. Also, both Square for Retail and Shopventory offer free 30-day trials, so you can test drive both of them (preferably not at the same time) and see which one works better. Thanks for reading and good luck with your search!

The post Shopventory VS Square For Retail appeared first on Merchant Maverick.

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Top 3 Project Management Apps For Construction Firms

 

Project managers are often stereotyped as office stiffs with permanent stacks of Stick It notes in their back pockets, quietly and heroically keeping the wheels on the bus going round and round. However, real humans do not fit easily into stereotypes — and this one is simply too narrow to stand up to even mild scrutiny. After all, all kinds of fields have projects to manage, and many projects take form far from an office building.

For example, project managers based in the construction industry need a powerful suite of tools at their disposal: communication with contractors and clients, document storage, scheduling apps, and more. Beyond that, individual construction workers need features for time tracking, task management, schedule reminders, and communication. With that in mind, we’ve compiled a list of the three best project management apps for construction workers.

But first, some criteria. To work well for construction projects, task management apps need scheduling and document sharing features, a simple and flexible UI that works well on the go, and, of course, an affordable monthly cost. Read on for a comprehensive look at the following three apps — the best of the best when it comes to construction project management.

Monday.com

Unlike the other two apps we will be covering, Monday.com (formerly dapulse) is not a bespoke project management app. It does, however, meet all of our criteria handily. Let’s start with the price.

Monday.com is not the cheapest project management app I have ever covered. It is, however, entirely competitive and reasonably priced when compared with other, similar applications. There are a number of pricing plans ranging from “basic” to “enterprise.” The lower-priced plans (especially the “standard” plan, which grants 50 GB of storage) all provide the most valuable features of this product and come down to less than $10/user/month if you have 50 or more employees. If you don’t want to worry about managing your storage space, you might want to spring for the “Pro” plan, which comes with unlimited file storage. You do, of course, pay extra for the storage, with the price coming down to around $12/user/month on that plan.

In terms of features, Monday.com ticks all of our boxes for construction. You get file storage (how much depends, of course, on your subscription level), scheduling, and communication with both team members and clients. The Gantt chart (or timeline) is particularly good; adding items to the chart and assigning them to team members is easy and making modifications to the schedule is as simple as clicking and dragging. If I had one complaint or reservation about Monday.com’s feature set, it would be that the timeline has no dependencies; the addition of this feature would make this app incredibly well-suited to construction work.

Monday.com boasts an extremely well-designed, highly unique, UI. That said, I test a lot of project management programs, so I was thrown off for a moment by the one-term-for-everything philosophy of this app. Basically, everything you do in Monday.com comes down to ‘Pulses.’ You can assign team members or clients to a pulse, add deadlines, send messages, and even create hashtags for pulses. This methodology required an adjustment period for me, accustomed as I am to the more common “task-list” format of Monday.com’s competitors. Fortunately, I think that users that are new to project management applications will not find pulses as flummoxing, especially with the help of some good onboarding training.

Overall, If you are looking for a flexible, simple, and robustly-featured solution to your construction project management needs, I would encourage you to check out Monday.com and give the free trial a shot.

CoConstruct

CoConstruct, unlike Monday.com, is a custom-built app for construction firms. Everything about this brand is construction-focused, from the name of the application itself to the marketing and support materials on the company’s website. And this seems to be a winning formula. In fact, CoConstruct is most highly reviewed construction project management app on Capterra.

Unfortunately, CoConstruct does not make their pricing options transparent. The closest thing they have to a standard price “list” is a short reference to the fact that prices “start at only $99/month.” There are references to other plans, but you must contact CoConstruct directly to get concrete details. Fortunately, with prices starting out relatively low (assuming you have 30+ employees), it seems likely that you will be able to get higher-level plans without breaking the bank.

CoConstruct is a very full-featured program. The company breaks down its feature set into three categories: COmmunicate, COordinate, and COntrol. It is a pretty snazzy way to describe what this application can do.

The COmmunicate field deals with internal communications between employees and clients. This section of the application can handle estimating, bidding, proposals, and expense tracking. Crew members can even upload pictures from job sites to confirm completed work or detail potential issues.

The COordinate section of the app handles scheduling, task lists, time tracking, and more. I want to particularly highlight the time-tracking features, which function similarly to those of Tsheets (read our review) and Timely (read our review). It is cool to see features from other apps folded into this one; that represents saved money and time for you, the customer.

The final section of CoConstruct, COntrol, is all about financials. This covers, of course, the proposals, bidding, and estimates I mentioned earlier, but also long-term budgeting and an excellent Quickbooks (read our review) integration.

Most importantly, CoConstruct is easy to use. I have to admit, when I first looked through some of the screenshots from this app, I was worried. A few parts of the UI are pretty outdated, which in my experience can translate to a steep learning curve. Fortunately, in CoConstruct’ case, I was wrong. Yes, certain elements of CoConstruct’s UI are not exactly breathtaking, but most of the app is well-designed and solid. I especially like the mobile apps, which allow crew members and foremen to easily keep track of their tasks, communicate with clients and subcontractors, and more.

While it is a little annoying that CoConstruct keeps some things hidden until you reach out to them directly (like their pricing), in the end, their high customer satisfaction rate is entirely justified. If you are looking for a comprehensive project management solution for your construction business, this may be the one for you.

Buildertrend

Considering the fact that it has users in over 40 countries, awards from reviewers, and over one million projects completed from within the app, it’s easy to see why Buildertrend refers to itself as an industry standard for construction project management. With features that cover commercial construction, remodeling, and homebuilding, this app is designed to be your one-stop-shop for managing tasks, projects, and more.

Buildertrend’s pricing system, funnily enough, reminds me of CoConstruct’s. Like that program, Buildertrend starts at $99/month. We get a few more details with Buildertrend, however, including confirmation that this price includes unlimited users. That is fantastic, and it means that larger companies will find greater value using this app. On a less positive note, the baseline price only includes one project; if your firm handles multiple sites at one time, you will need to shell out the extra cash for more projects. Having said that, Buildertrend takes pains to assure users that adding another project does not double the price; it seems that the more projects you buy, the less you pay per project. Just like it should be! Note that there is no free trial; if you choose to buy Buildertrend, you will have to do so without directly testing it first. Fortunately, there are plenty of in-depth videos to help give you an idea of exactly you will be paying for.

Buildertrend’s extensive feature set is divided into four categories: “Pre-Sale Process” features, “Project Management” features, “Financial Tools” features, and “Customer Management” features. There are 21 individual items within these categories, so rather than trying to explain everything here in this limited space, I want to point out some of my favorites.

First things first: One of those pre-sale features includes email marketing. I love it when apps combine features from other kinds of software into one place because it means that you, the user, are getting a more streamlined experience for a lower price. While the email builder is definitely less snazzy than some of the dedicated email marketing apps out there, it does the job well.

In terms of project management features, one of my favorites is the document markup tool. Need to make a change to a blueprint? Mark it in the document. Want to make sure a particular detail gets noticed? Highlight it in the document.

The last thing I want to highlight in terms of features comes from the customer management section. When decisions about color, style, and more need to be made, you can send your customers their options so they can quickly and easily get back to you.

Buildertrend is surprisingly simple to use, considering the number of features available. The best part of this is the full-featured mobile app. And I do mean full-featured– all 21 features are directly accessible from within the app and can be used on the go. Very few project management platforms make everything usable on the go, and it says a lot about the priorities of the team behind Buildertrend that they have gone that route. In an industry that is all about being out in the field, it seems like a wise choice indeed.

If you are looking for a full-featured, flexible, and easy-to-use project management app for your construction firm, I highly recommend heading over to Buildertrends website and checking them out.

Final Thoughts

If I had to pick one of these three apps, I think it would have to be Buildertrend. I like that they focus on serious, thorough, construction-focused project management without losing accessibility. CoConstruct is very similar, but I think Buildertrend is just a bit more usable. Having said that, it may just come down to personal preference regarding which one of these three you choose.

If you are working with a small team, Monday.com might be your best bet. If you represent a larger company, CoConstruct or Buildertrend might be better fits for you. Regardless, one of these apps will certainly provide you the tools you need to get out there and get building.

The post Top 3 Project Management Apps For Construction Firms appeared first on Merchant Maverick.

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Best Payment Processing Integrations For Accounting Software

Best Payment Processing Integrations for Accounting Software

Are you ready to start accepting credit and debit cards from your customers? Do you want your customers to be able to pay their invoices directly online? You’ve come to the right place.

Here at Merchant Maverick, we know payment processing can be a tricky concept to wrap your mind around. Finding the best option for your business isn’t always easy. The good news is we’ve done the hard work for you. The even better news? Each of these payment processors integrates directly with your accounting software to make your life that much easier.

This post will discuss five of the top payment processors that integrate directly with accounting software. We’ll cover the pros and cons of each to help you decide which is best for your small business. And we’ve even created a handy chart to help you compare all the payment processors that integrate with major accounting programs.

But before we begin, let’s cover a few basics about payment processing.

If you’re already a payment processing pro, feel free to skip this section and continue on to our top picks for best payment processing integrations. Or visit our merchant account reviews to see more payment processing options.

A Brief Intro To Payment Processing

There are two different types of payment processing companies — merchant accounts and payment service providers (or PSPs).

  • Merchant Account: A merchant account is an individual account that connects your business directly to a payment processor so you can accept credit cards and debit cards. When your customer pays with a card and the payment clears their banking institution, the transaction will be deposited directly into your bank account through your merchant account.
  • Payment Service Provider: A payment service provider also allows you to accept credit cards and debit cards. However, instead of creating an individual account, a PSP will lump all of your transactions into a shared account where multiple merchants transactions are stored.

So which one should you use? There are a lot of factors to consider, including your business type, the size of the transactions you’re processing, the number of transactions you process per month, and whether or not you are considered a “high-risk” merchant.

According to our merchant account expert, Tom DeSimone:

If you plan to process large transactions ($300 or more) or a sizeable monthly volume in card payments (about $10K or more, NOT INCLUDING cash and checks), you will want a merchant account to get the best rates.

On the other hand, he says this about PSPs:

While transactions fees might be a little higher than if you had your own merchant account, PSPs usually do not charge a monthly fee or other schedule fees. You just pay for what you use, which is ideal for businesses that only process sporadically.

It’s pretty simple, really. If you plan on processing large transactions or lots of transactions every month, a merchant account will probably be the way to go. If you’re a smaller business that doesn’t process much and needs a pay as you go option, a PSP might be a better choice.

There are other pros and cons to consider with each type of payment processing company, however.

We borrowed this handy chart from our Beginner’s Guide To Payment Processing to help you better understand the differences between merchant accounts and PSPs:

Best Payment Processing Integrations for Accounting Software

There is one more important concept to cover before we move on. In addition to merchant accounts and PSPs, you might encounter payment gateways.

If you’ve ever bought anything online, you’re already familiar with this concept (whether you know it or not):

  • Payment Gateway: A payment gateway allows you to accept credit and debit cards online. Payment gateways use either merchant accounts or PSPs to connect your business and your customer’s banking institution so you get paid.

Payment gateways account for some of the most common accounting integrations (think PayPal and Stripe).

In order to integrate your accounting software to a payment gateway, you will need to establish an account with that gateway provider. Depending on the payment gateway you choose, you may need to set up a merchant account or PSP account. Your payment gateway may require that you use a specific merchant account or PSP of theirs, or they may offer a payment gateway and merchant account or PSP bundle.

I know this is a lot to take in, believe me, but it gets easier from here. Now you can sit back, relax, and learn about our top five favorite payment processing integrations for accounting software.

Fattmerchant

Best Payment Processing Integrations for Accounting Software

Fattmerchant integrates with QuickBooks Online.

Fattmerchant (see our review) is a merchant account provider that was founded in 2014. This company sets itself apart by offering subscription-based pricing, making it competitive and potentially more affordable than other merchant accounts. Fattmerchant also offers 24/7 customer support and receives positive feedback from the majority of its customers.

Products & Services

Fattmerchant supports the following products and services:

  • Merchant account
  • Virtual terminal
  • Countertop terminals (pricing not disclosed)
  • Point of Sale (POS) integrations
  • Mobile payments
  • One mobile card reader ($75 for each additional reader)
  • Shopping cart integration
  • eCheck services ($29/mo + $0.25 per transaction)
  • Data analytics

The company does not have its own payment gateway, but Fattmerchant is compatible with Authorize.Net, Payeezy, or the TSYS Payment Gateway. It will set you up with a free gateway or integrate with your existing one.

Pricing

Fattmerchant offers two pricing plans that are paid monthly. There is no locked-in contract and no early termination fees for either plan.

  • Basic: $99/mo + $0.08 per transaction for retail ($0.15 per transaction for ecommerce)
  • Enterprise: $199/mo + $0.05 per transaction for retail ($0.10 for ecommerce)

If you’re looking for an affordable, honest merchant account, Fattmerchant is one of the best. This option is good for businesses looking for a predictable monthly subscription plan. Fattmerchant does not provide high-risk merchant accounts and may not be a good value for small businesses with low payment processing.

Read our full Fattmerchant review to learn more and see if this affordable merchant account option is right for you.

CDGcommerce

Best Payment Processing Integrations for Accounting Software

CDGcommerce integrates with QuickBooks Online.

CDGcommerce (see our review) is a merchant account provider with over 20 years of payment processing experience. This company is geared toward small to medium-sized business and also operates on a monthly subscription pricing model. A free payment gateway is included with every CDGcommerce merchant account. The company also sets itself apart with an impressive client retention rate and excellent customer support.

Products & Services

CDGcommerce supports the following products and services:

  • Virtual terminal
  • One credit card terminal (with a $79/yr insurance fee)
  • Mobile payments
  • POS systems
  • Optional security service
  • Data analytics and reports

CDGcommerce offers a free payment gateway. Users can choose between Quantum or Authorize.Net.

Pricing

CDGcommerce has two types of pricing: simplified pricing and advanced pricing. Simplified pricing rates depend on your business type and size.

  • Online: Interchange + 0.30% + $0.15 per transaction
  • Retail: Interchange + 0.25% + $0.10 per transaction
  • POS: Interchange + 0.25% + $0.10 per transaction
  • Mobile: Interchange + 0.25% + $0.10 per transaction
  • Non-Profit: Interchange + 0.20% + $0.10 per transaction

Advanced pricing offers discounts for business with a processing volume of $10,000+ each month. There are no long-term contracts or early terminations fees for either pricing structure. Check out our complete CDGcommerce review for more pricing details. To learn more about interchange and interchange-plus pricing, read Trading Ease For Transparency With Interchange Plus.

 

CDGcommerce is a scalable company with an impressive number of products and services. The free credit card terminal is also a huge plus. The only catch with this company is that it is limited to merchants in the US.

If you’d like to learn more about CDGcommerce, read our full CDGcommerce review.

Square

Best Payment Processing Integrations for Accounting Software

Square integrates with QuickBooks Online, Xero, Zoho Books, Kashoo, and Kashflow.

You’re probably familiar with the swipe-based payment processing system known as Square. Square (see our review) is one of the leaders in mobile processing. It offers great features including inventory, invoicing, and customer management features. And to top it off, Square has a ton of integrations.

Products & Services

Square supports the following products and services:

  • Virtual terminal
  • Gift cards ($2 per card)
  • Shopping cart integrations
  • e-Invoicing
  • Inventory management
  • POS app
  • Customer management
  • Customer feedback
  • Advanced reporting
  • Email marketing
  • Appointments ($30-$90/mo)
  • Payroll ($25/mo + $5/mo per employee)
  • Event rentals

Pricing

Square offers standard fees with no interchange-plus pricing. There are no monthly fees, no locked-in contracts, and no early termination fees.

  • Standard Swipe Transactions: 2.75% per transaction
  • Square Register Swipe Transactions: 2.5% + $0.10 per transaction
  • Virtual Terminal Transactions: 3.5% + $0.15 per transaction
  • eCommerce & Invoice Transactions: 2.9% + $0.30 per transaction

Square offers several add-ons and additional monthly services. Be sure to read our complete Square review for more pricing details.

If you’re looking for a mobile payment processor, this is one of the most well-known and developed options. Square is good for small businesses with low processing volumes and can be an affordable choice. However, Square is not meant for high-risk merchants or companies with a large processing volume as the company is known to hold funds and suddenly terminate accounts.

To learn if Square is the right payment processing option for your business, check out our full Square review or read our post: Is Square Right For Your Business?.

Authorize.Net

Best Payment Processing Integrations for Accounting Software

Authorize.Net integrates with QuickBooks Online, Xero, Zoho Books, FreshBooks (classic), and Microsoft Dynamics.

Authorize.Net (see our review) is a payment gateway that was founded in 1996; it has since supported over 400,000 merchants. Not only does Authorize.Net allow you to accept online payments from customers, it also has a checkout feature, recurring billing, contact management, and fraud protection. In addition, the company offers good customer support and key accounting integrations.

Products & Services

Authorize.Net supports the following products and services:

  • Virtual terminal
  • Mobile payments app
  • Supports mobile card reader ($42-$98 per reader)
  • Simple checkout
  • Apple pay support
  • Fraud detection
  • Recurring billing
  • Customer information management
  • eChecks (additional cost)

If you have a merchant account, Authorize.net is designed to be compatible with your existing merchant account.

If you don’t have a merchant account, you can have Authorize.Net set you up with one. Or, you can choose a merchant account provider that partners directly with Authorize.Net. If you want to go this route, we recommend Dharma Merchant Services, one of our all-time favorite payment processing providers.

Pricing

Authorize.Net offers two pricing plans: a gateway-only plan and a gateway + merchant account plan. There are no-long terms contracts or cancellations fees (but this may vary depending on your merchant account provider).

  • Payment-Only: $25/mo + $0.10 per transaction
  • Payment Gateway + Merchant Account: $25/mo + 2.9% + $0.30 per transaction

Note: If you are using a merchant account provider that partners with Authorize.Net, your merchant account may lower or even waive certain fees. Read our complete Authorize.Net review for more pricing details so you can make sure you get the best deal.

If you’re looking for a payment gateway, Authorize.Net is a great option. It boasts excellent customer service and tons of features to cover most business needs. One important thing to remember is that Authorize.Net is not good for data exporting. Pricing can also be expensive if you sign up with Authorize.Net directly, so make sure you explore all of your options before deciding.

Read our full Auhorize.Net review for more information.

Braintree

Best Payment Processing Integrations for Accounting Software

Braintree integrates with QuickBooks Online, Xero, Sage One, FreshBooks (classic), and Saasu.

Braintree (see our review) offers both merchant accounts and payment gateways. This processing company was established in 2007 and offers impressive features, multiple currency options, and excellent customer support. Flat-rate pricing and ample integrations are also a huge plus.

Products & Services

Braintree supports the following products and services:

  • eCommerce integration
  • Mobile payments
  • Recurring billing
  • Fraud detection
  • Tax support
  • Developer tools
  • PayPal integration

Braintree comes paired with its own payment processing, but merchants can choose to use a different merchant account with the Braintree gateway for an added fee.

Pricing

Braintree has a simple pricing plan. There are no monthly fees, setup fees, gateway fees, or early termination fees. Instead, you’ll pay a competitive, standard rate:

  • 2.9% + $0.30 per transaction

If you only want to use the Braintree gateway and not its payment processing, then you’ll have to pay a flat fee of $49 per month plus $0.10 per transaction instead.

We like Braintree so much that it even outranks PayPal and Stripe in our books. However, Braintree is not suited for high-risk merchants and certain types of businesses are prohibited from using Braintree.

Read our complete Braintree review for more details and to see if this merchant account and payment gateway provider is a good fit for your business.

Which Is Right For Me?

If you’ve learned anything from this post, it’s that when it comes to payment processing there are lots of options to choose from. The right payment processing provider for your business will depend on whether you’re looking for a merchant account or a payment gateway (or a combo of both), plus the number of transactions you process and the extra features your company requires.

One of the main things you should consider is which providers integrate with your accounting software. This will narrow down your decision quite a bit.

While we named some of our favorite companies above, there are several other common payment processing accounting integrations, including PayPal, Stripe, forte, and GoCardless. To make your search for the perfect payment processor easier, we’ve created a chart of the most common accounting programs and the payment processing providers they integrate with.

Software Payment Processing Integrations
QuickBooks Pro BluePay, Durango Merchant Services, QuickBooks Desktop Payments
QuickBooks Online Authorize.Net, BluePay, CDGcommerce, Fattmerchant, Forte, Partial.ly, Payline, PayPal, WorldPay, QuickBooks Payments,    Square, Stripe, WePay, WorldPay
Xero Authorize.Net, Bill&Pay, Braintree, Forte, GoCardless, PayPal, Square, Stripe, WorldPay
Zoho Books Authorize.Net, Braintree, Forte, PayPal, RazorPay, Square, Stripe, WePay
Wave PayPal, Stripe, Wave Payments
FreshBooks (new)  Partial.ly, Payments by FreshBooks, PayPal, Stripe
FreshBooks (classic) Authorize.Net, Braintree, Forte, PayPal, Stripe
Sage One Braintree, PayPal, Sage Payment Solutions,
Stripe, WayPay, WorldPay
Sage 50c GoCardless, Sage Payment Solutions
FreeAgent GoCardless, PayPal, Payal Here, Square, Stripe
Saasu Braintree, eWay, PayPal, PayWay, PinPayments, Stripe
Kashflow GoCardless, Global Payments, PayPal, Square,
Stripe, WorldPay,
Kashoo BluePay, PayPal, Stripe
ClearBooks GoCardless, PayPal,  PayPoint
AND CO PayPal, Stripe

Note: The above integrations are always changing and may vary by country. Check with your accounting software directly for the most up-to-date information.

Remember that when you are choosing the perfect payment processor to integrate with your accounting solution, you can never do enough research. Be sure to check out our merchant account reviews to learn how each software stacks up in terms of features, value for your money, and reliability. If you’re interested in learning more about payment processing, you can also download our free Beginner’s Guide To Payment Processing to learn to evaluate your options, negotiate a good merchant account contract, and more.

Best of luck, and stay tuned for more payment processing tips and tricks from the Merchant Maverick team. If you’d like to do more reading on the subject, the following articles will point you in the right direction:

The Complete Guide to Online Credit Card Processing With a Payment Gateway

Are You A High-Risk Merchant?

The 5 Best Small Business Credit Card Processing Companies

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10 Signs It’s Time To Rethink Your Shipping Strategy

Shipping effectively is one of the most complex aspects of online selling, and a topic we focus on frequently here at Merchant Maverick. With so many variables affecting shipping, it can be difficult to know where your business stands. You could be missing out on valuable opportunities for savings or faster shipping without even knowing!

To help reveal some of these potential blind spots, we’ve compiled a list of 10 red-flag indicators. It may be time to rethink your shipping strategy if…

1. You Have Not Reevaluated Your Shipping Strategy Within The Past Year

Shipping rates change as often as teen fashion. If you aren’t up to date on the most recent pricing adjustments, your dollars may be flying right out the door.

And shipping rates aren’t the only elements in flux. Very likely, your fulfillment trends are changing frequently as well. Your customer base and shipping volume will vary from year to year. You may now have more international customers than you did in 2016, and you may be shipping larger items than in previous years.

A shipping strategy is not something you can set and forget. Much like your annual budget, your shipping strategy is something that should be monitored and reconsidered regularly.

If it’s been a year (or more) since you last considered your shipping methods, now is the time to look again!

2. You Use Only One Shipping Carrier

Variety is the spice of life, but it’s also the key to success when it comes to shipping. What one shipping carrier does poorly, another does well. If you sell products in multiple dimensions and weights (and most merchants do), you should be using at least two shipping carriers in your fulfillment process.

The main three shipping carriers are USPS, UPS, and FedEx, and every one has its own strengths and weaknesses. In fact, we’ve written an entire article describing the pros and cons of each carrier. Take a look at that article for more information or view a very brief summary of each carrier’s best qualities below.

USPS: Cheapest Option For Small & Light Packages

The USPS (US Postal Service) is without a doubt the cheapest option for merchants selling small and light products. If your packages weight less than two pounds, USPS will likely ship for the lowest rates — and if packages are lighter than 13 ounces, USPS simply can’t be beat.

UPS: Guaranteed Express Shipping

If you’re an Amazon Prime user, you may have noticed that many two-day shipments are delivered by UPS. That’s because UPS provides dependable, fast shipping with advanced tracking services. If you need to get a package to your customer ASAP, UPS may be the way to go.

FedEx: Saturday Delivery

Unlike UPS, FedEx does not charge additional fees for Saturday delivery. It’s all part of their regular offerings. Delivering products to your customers two days early could be the edge your business needs.

For more detailed information about the pros and cons of each shipping service, take a look at our article: USPS, UPS, Or FedEx: Which Shipping Carrier Is Best?

3. You Don’t Use Shipping Software

If you’re already using two or more shipping carriers, you know that juggling multiple shipping rates can be difficult. Integrating with a robust shipping software can eliminate or diminish a few of the challenges that inevitably come with a diverse shipping strategy.

Shipping software programs, like Shipping Easy, ShipStation, and Ordoro, simplify the shipping process by running rates calculations for you. They also generate packing slips and shipping labels, which you can print in bulk.

What’s more, these software companies typically make arrangements with major shipping carriers to offer discounts on shipping rates. If you haven’t tried a shipping software yet, the discounts alone may be worth it.

Read our article, The Best Shipping Software Solutions For eCommerce Businesses, to learn more about which options may be right for your store.

4. You Don’t Give Your Customers Options

Customers love options. When it comes to shipping speed and price, you should provide customers with at least few different choices.

I recommend giving customers three options: free and slow; cheap and moderately paced (around 5-7 business days); and fast and expensive.

Not every merchant can offer free shipping to all their customers, but I recommend finding some way, however limited, to provide free shipping without breaking the bank. For example, you could try offering free shipping for purchases over a set amount or running free shipping promos. Test your options until you find something that works.

By giving your customers choices, you decrease the risk of cart abandonment. You won’t scare away customers who would rather wait a few days than pay for expedited shipping, and you won’t frustrate customers who need your products tomorrow.

5. You Don’t Get Packaging Materials For Free

If you purchase all of your shipping materials, you could be missing out on big savings.

Many merchants are unaware that the USPS offers free boxes and envelopes to their customers. You can order these packing materials and have them delivered to your warehouse. Keep in mind that these boxes are intended to be used for USPS’s Priority Mail. So, if you’re going to be using these free packaging materials, you should also be shipping via Priority Mail.

If you’re really trying to save a buck and you don’t mind getting your hands a little dirty, you can take a dumpster diving approach. Contact local brick-and-mortar businesses and ask if you can raid their recycling bin. Retail stores get rid of loads of cardboard and filler material every week, and they might not be opposed to you repurposing some of that waste.

Be creative, and you will find ways to save on the everyday aspects of shipping!

6. Customers Complain About Late Packages

This one is a no-brainer. If customers aren’t receiving their purchases on time, something needs to be done.

Start by considering your order processing system. How long does it take to get an order packaged, labeled, and out the door? Is there anything you can do to streamline that process?

Next, revisit your site’s shipping promises to make sure they’re in line with what shipping carriers can reasonably deliver. Only advertise delivery times that you can guarantee.

If the fault for your delivery delays lies with your shipping carriers, you should consider signing up with 71lbs. 71lbs will automatically file for shipping refunds on FedEx and UPS packages that are delivered even one minute late. This could amount to big bucks for you, which may redeem some of the damage done by late shipments.

7. You’ve Never Heard Of Last Mile Delivery

Last mile delivery services (UPS SurePost and FedEx SmartPost) let you ship one package through two different carriers, ultimately cutting down on shipping costs.

With last mile delivery, your packages ship first with a private carrier (UPS or FedEx) until they reach your customer’s local post office. The USPS handles the delivery from there.

Letting the USPS handle the last mile of your deliveries will add an extra day or so to your delivery time, but it will also eliminate the residential surcharges that you would have incurred with UPS and FedEx.

You will have to determine for yourself whether an extra day’s delay in shipping is worth the savings. Either way, just being aware of the option is a step in the right direction.

8. You “Wing It” When It Comes To Return Shipping

You work hard to sell your products, so it’s discouraging when customers change their minds about their purchases. Unfortunately, no matter how good your product descriptions and images are, you will always be faced with customers who simply don’t want your products after they’ve been delivered.

With a return rate as high as 20% for apparel and soft good (up to 30% during the holidays!), returns are inevitable. So when it comes to managing returns, failing to plan is planning to fail.

Create a refund policy early on and make that policy very clear. Put it on your FAQs page, on every product page, and on your checkout page.

If you have chosen to offer free refunds, one strategy you may consider is including pre-printed return labels with your shipments. Your customers will simply attach these labels to their returns and drop them off at a nearby carrier office. You will only be charged for these shipping labels when they are scanned.

If you’d prefer not to make returns quite so available to your customers, you can also offer free (or paid) return labels through email when requested.

Regardless, you should have a set plan for returns, rather than scrambling every time the issue arises.

9. You Don’t Include Branded & Promotional Inserts

The way you choose to package your products says a lot about your brand. eCommerce marketers refer to this branding as the “unboxing experience,” and you want your brand to shine as your customers receive their orders.

However, for many sellers, the expense of custom boxes and luxurious filler material is simply too much to justify. If this is you, you may consider instead including a few branded inserts in your packages.

This is your opportunity to communicate with your customers away from a computer screen. Send thank you notes, promotional inserts, or small gifts in every package. Engage with your customers in a more personal way by giving them a tangible piece of your brand.

10. You Spend Too Much Time Filling Orders

Your main job should be managing your business, not filling orders. So, if you spend a large portion of your time packaging and shipping orders, now is a good time to reevaluate your shipping strategy.

Consider integrating with a solid shipping software program and/or hiring additional help to tackle that overwhelming number of orders. Just one extra person working a few hours each week can free you up to take care of more important things, like actually running an online store.

If you’ve tried all of that already and you’re still swimming in packing peanuts, it may be time to go one step further. Look into outsourcing your fulfillment with a professional logistics company. These fulfillment services will store, package, and ship your products. What’s more, they’ll handle all aspects of customer service pertaining to shipping. Of course, convenience comes at a cost, so be sure to weigh the pros and cons of these services as you make your decision.

Take a look at our article, Learn To Delegate: What It Means To Outsource Your Fulfillment, to learn more.

Final Thoughts

Do you resonate with any of the statements above? If so, it’s time to dive back into your business plan and rethink how you do fulfillment. Simplify, streamline, and save!

Find more resources about mastering shipping in our blog or read the shipping section of our free, downloadable eBook: The Beginner’s Guide To Starting An Online Store.

The post 10 Signs It’s Time To Rethink Your Shipping Strategy appeared first on Merchant Maverick.

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The Best Credit Card Processing Apps for Small Retail Businesses

small-business-credit-card-processing-app

Say you have a small retail business. You don’t have a lot of money to invest in a super-complicated POS, and you don’t want to deal with a multi-year processing contract. Frankly, the idea of trying to narrow down the options in both categories at the same time is a little bit daunting. But enter another option: an app for a tablet (or even a smartphone) that bundles payment processing and POS software all in one go, with no contract or commitment. A single app with all (or at least most) of the features a brick-and-mortar storefront could want. But what are the best credit card processing apps for small retail businesses?

Cost is definitely part of the consideration, but more than that you need to make sure any software you use actually delivers the features you need to run your business. Most processing apps tend not to be as full-featured as a full POS, but they are capable of delivering on core needs. After we go over which features should be a priority, we’ll get into the most promising apps that let you process credit cards and run your business together.

Credit Card Processing Apps For Small Retailers

In addition to choosing apps based on the most useful features, we had two other criteria in choosing the apps: first, they had to be mobile apps for tablets (and preferably smartphones). Second, they must offer a bundled payment solutions. A couple of the options on the list allow you to bring your own processor if you want, but they do offer their own payment option as a default.

In no particular ranking, here are my favorite picks for retail-focused credit card processing apps:

Square

Square business model and mobile credit card processingSquare does have a specialty POS app for retailers, called Square for Retail. That one doesn’t actually make the cut because it’s designed for larger businesses and it actually lacks many features found in the basic free app, Square Point of Sale.

Point of Sale has definitely come a long way from just a basic mobile POS app, and it’s absolutely a solution that will grow with your business. Its clear, transparent pricing strategy (2.75% for swiped/dipped/tapped transactions) and robust app make it an attractive option for retailers. But then there’s the assortment of add-on services (email marketing, appointment scheduling, loyalty, payroll and more) that all integrate seamlessly. Combined with the huge assortment of supported phones and tablets, and the wide mix of supported hardware, and it’s hard not to see the appeal.

While Square does offer payroll and employee management, these features will cost you more — $5 per employee per month for each.

Something I do want to point out: Square does have many iPad-only features, but much of its hardware is equally compatible with Android devices as it is iPads, which is a major departure from most apps that favor the Apple ecosystem.

PayPal Here

PayPal Here review: One of the top Square alternativesPayPal is an obvious choice for a lot of retailers, especially those who sell online as well as in person. If you’re not interested in eCommerce, PayPal is still a good option because it does integrate with some very well known POS systems. PayPal also has its own credit card processing app, PayPal Here.

While PayPal Here is not quite as robust as the other options on this list (especially regarding inventory), it’s a very stable app with great pricing (2.7% per swipe/dip/tap) and a wide array of supported devices and compatible hardware. It’s the only app on this list to support Windows devices at all, and the phones on your tablet or phone doubles as a barcode scanner for both Android and iOS. Plus, you get up to 1,000 free employee accounts.

Plus, near-instant access to funds through your PayPal account is a pretty awesome deal, especially if you get the PayPal Debit card. Add in free sub-user accounts with restricted permissions (something Square will charge you monthly for), and you can see why PayPal makes the cut.

Shopify

Shopify started as an eCommerce offering but these days it’s added a powerful POS app that also works on smartphones as well as tablets. Everything syncs up nicely for a seamless experience whether you’re selling online, in a store, or even on the go, and while the smartphone version of the app is more limited, it’s still quite functional. Shopify’s features definitely line up more with a full-fledged POS than just a mobile POS.

Unsurprisingly, that means it’s a bit more expensive than the two previous options on this list. Shopify’s plans start at a very reasonable $29/month for its online store. If you want the countertop retail solution, that’s a $49 add-on per month, but you don’t need to purchase additional licenses to add more devices, which definitely ups the value.

You can also create staff PINs without creating staff accounts — which means if only a few of you need admin privileges but you do have a large staff and want to track who is running the register, you can get PINs without paying for additional accounts.

However, I do want to call attention to an underplayed solution Shopify offers: its Lite plan. For $9/month, you can sell on Facebook and other social media platforms, add a buy button to your blog, and use the POS app. The caveat is that you can’t add the retail package to it — which means while you have the app, you don’t have support for the receipt printer or cash drawer.

ShopKeep

Like Shopify, ShopKeep is more of a full-fledged POS than a mobile unit. But unlike Shopify, it’s not an eCommerce solution. It’s an iPad POS targeting all kinds of small businesses: retailers, yes, but also restaurants and quick-service environments. ShopKeep specifically targets small and medium-sized businesses, whereas many of these solutions are happy to tout that they work for businesses of all sizes.

ShopKeep’s user interface is highly intuitive, but also feature-rich, which is a major contributor to its popularity. In addition to its advanced inventory tracking tools, you get employee time-keeping, customizable reporting, and more. It also has a record for excellent (unlimited) customer support via email or live chat.

Sadly, there’s no smartphone app support for processing, but ShopKeep does offer integrated payments. Merchants get an interchange-plus plan based on their volume, which is pretty awesome considering there’s no contract involved, either. Everything is on a month-to-month basis. There’s also an additional $69 monthly charge per register.

Honorable Mention: SumUp

While SumUp has a few limitations — it lacks, for example, the ability to process simultaneously on multiple devices — it is overall a solid credit card processing app. The app supports a solid item library and variants, plus convenient tax settings. While there’s no offline mode and no invoicing, SumUp does have an interesting feature in its SMS payments. The app allows you to send a text message to a phone, with a link embedded. Customers can open the link, enter their payment information and complete the transaction.

Pricing is identical to Square for retail transactions: 2.75%. There is no keyed entry option within the app, but the low-priced virtual terminal (at 2.9% + $0.15, even below Square’s rate) is a workaround, though not one you should use for the bulk of your processing.

While new to the US market, SumUp has been operating in Europe for a few years, so it definitely has experience in the processing industry, and so I expect it to see fewer growing pains than other new solutions.

Must-Have App Features for Retailers

It’s safe to say what app features a business needs tends to vary from one business to the next. But there are definitely commonalities — solid inventory management or the ability to print receipts, for example. Check out our comprehensive comparison chart below to see how these systems compare to one another. 

Square for retail review logo imageSquare PayPal Here Shopify Shopkeep SumUp
BASICS
Integrated Processing Yes Yes Yes (Other options available) Yes (other options available) Yes
Processing Rates (for Most Swiped/Dipped Transactions) 2.75% 2.70% 2.70% Interchange-Plus based on volume 2.75%
Monthly Fee $0 $0 Plans start at $9/month $69 per register $0
Number of Devices Unlimited Unlimited Unlimited 1 (additional registers $69/month) 1
Tablet Support Apple, Android Apple, Android, Windows Apple, Android Apple Apple, Android
Smartphone support Apple, Android Apple, Android, Windows Apple, Android N/A Apple, Android
Email/SMS Receipts Email/SMS Email/SMS Email Only Email Only Email/SMS
Receipt Printer Connectivity Bluetooth, Ethernet, USB Bluetooth, LAN, Wireless Bluetooth, USB, LAN Bluetooth, Ethernet Bluetooth, LAN
Cash Drawer Connectivity Yes (Tablet Only, With Printer Connectivity) Yes (With Star Printer Connectivity) Yes (iPad Only, with Printer Connectivity) Yes (With Printer Connectivity) Yes (with Printer Connectivity)
Barcode Scanner Yes (Bluetooth for iPad only; USB for Android) Yes (USB for windows, device camera for iOS/Android) Yes (Bluetooth) Yes (Bluetooth) No
FEATURES
Split Tender Yes Yes Yes Yes No
Offline Processing Mode Yes No Very Limited No No
Full and Partial Returns Yes Yes Yes (including store credit) Yes (Check store credit) Full Only
Sub-User/Employee Accounts Yes (monthly fee) Yes (free) Yes (PINS/accounts) Yes Yes (Limited)
Discounts by $ or % Yes Yes Yes Yes No
Customizable Receipts Yes Yes Yes Yes No
Generate Invoices Yes Yes Yes No No
INVENTORY
Bulk Item Upload Yes No Yes Yes No
Item Counts Yes No Yes Yes No
Item Variants Yes Yes Yes Yes Yes
Item Photo Yes Yes Yes No Yes
Create Item From App or Dashboard Yes Yes Yes Yes No (App Only)

It’s worth mentioning that many of these systems have FAR more features that we don’t cover in this chart (think: virtual terminals, eCommerce support, supported integrations, etc.). If you really want to learn what a system is fully capable of, I recommend checking out our complete review of each credit card processing app.

Processing with Square or PayPal Here? Up Your Inventory Game with Shopventory

With retail environments, inventory is usually a major concern. Shopventory is a monthly add-on that works with Square, PayPal Here, and the Clover system (except Clover Go). It allows for inventory tracking and reporting, bundling, variants, and more. The biggest difference will be that you’ll no longer be using your credit card processing app for inventory reports or management. Everything will be done through Shopventory’s dashboard. Check out our Shopventory review for more information.

Final Thoughts

When it comes to software and processing, there isn’t a good one-size-fits-all solution for merchants. Every business’s needs are unique, so what works best for one business may not be good for another. Many of the credit card apps we’ve listed here have no monthly fees, and others offer free trials or a free pricing quote. They are all top-rated offerings, as well. The biggest difference you’ll find is the feature sets and little differences in the user interfaces.

If you’re on the fence about which to choose, I recommend checking out our full reviews of each product. Got questions? We’re always here to help, so please leave us a comment!

As always, thanks for reading!

The post The Best Credit Card Processing Apps for Small Retail Businesses appeared first on Merchant Maverick.

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The Best Credit Card Processing Apps for Quick-Serve Restaurants

It’s time to upgrade the POS for your coffee shop, but you haven’t got a clue what to look for. Maybe you’re not sure you need a full-fledged POS, or you’re worried about the cost — or you don’t want to be locked into a multi-year credit card processing contract. Where do you even start looking for the right solution?

As far as technology needs go, quick-serve businesses like bakeries, cafes, and ice cream parlors straddle the line between retail shop and restaurant. What POS features work for a retail business won’t quite cut it, but there’s no need for many of the features found in a full-service restaurant POS. Credit card processing apps combine the convenience of a POS and a merchant account into one single solution, with the convenience of a flexible (even mobile) setup.

We looked over the options for quick-serve businesses and put together a list of the best options. But first, a few criteria!

Choosing the Best Apps for Quick-Serve Businesses

A lot goes into choosing a credit card processing app — the cost, of course, as well as features. Our primary criteria, the non-negotiable elements, were that the app was a true app, something available on a tablet (and ideally a smartphone), and that it had a built-in payment processing option offered by default. A couple apps on this list do allow you the choice of integrating your own processor, though you should make sure the rates are competitive if the app charges any additional fees.

Additionally, we narrowed down the options based on whether the apps offered features essential for quick-serve businesses like cafes and ice cream parlors to function. There’s no one-size-fits-all approach, but there are some core themes to look out for. Check out feature comparison chart below for more information, or read on for our top picks for credit card processing apps!

Toast POS

toast pos reviewToast is an award-winning POS targeting all sorts of restaurants, including quick-serve businesses. It runs exclusively on Android tablets, with an intuitive user interface. It’s definitely feature-rich, with several add-on programs you can opt for (inventory, loyalty, online ordering), making Toast even more functional.

Toast only allows you to use its processing services, and your rates will vary. Plans start at $79/month and allow you up to 2 registers; with higher-tier plans (starting at $99/month), you get unlimited registers. It’s also worth noting that Toast, like Square and PayPal, requires you to use its processing services, and your rates will vary.

Breadcrumb POS

Whereas Toast is entirely Android-based, Breadcrumb POS is an iPad-exclusive system that works as part of Upserve’s larger restaurant management ecosystem. Feature-rich and designed to accommodate many types of businesses, Breadcrumb even integrates with GrubHub for online ordering and delivery.

Breadcrumb’s payment processing arm offers interchange-plus plans for merchants: you’ll pay interchange rates plus a $0.15 fee per each transaction. For very small-value tickets, this could wind up being more expensive than a percentage-based transaction, which is worth taking note of. However, an interchange-plus plan on a month-to-month contract is a good deal.

Breadcrumb’s monthly service fee might make to think twice compared to some of the other options on this list, but the value of the features you get is absolutely worth considering. The Core plan will start you at $99/month, with the mid-tier plan starting at $249.

Square

Square business model and mobile credit card processingSquare‘s free mPOS app, Point of Sale, remains hugely popular with all kinds of businesses. But with its inventory management and reporting, as well as custom tipping features, it has the core features most bakeries, cafes, and other quick-serve businesses need to thrive — plus multiple add-ons (such as loyalty and payroll) to make management even easier. The eCommerce integration even allows people to place orders online and pick them up in person, and there’s a delivery system through Caviar.

Without a doubt, one of Square’s biggest draws is its clear, transparent pricing. A solid 2.75% per swipe is very reasonable and the lack of a per-transaction fee keeps the costs down for businesses with low ticket values. There are no mandatory monthly fees, either — you pay only for the transactions you process, and any add-on services you opt into.

PayPal Here

PayPal Here review: One of the top Square alternativesPayPal’s mPOS solution, PayPal Here, isn’t quite as robust as the full-fledged POS systems that PayPal also integrates with. But it’s a highly mobile app available on multiple platforms, including Windows devices. The app doesn’t have a glut of features the way Square does, but it has all the essentials, from tipping to discounts.

Like Square, one of the big draws — especially if you have a small average ticket size — is its pricing: 2.7% per swipe, with no monthly fees. PayPal’s easy integration with all sorts of eCommerce services and instant access to funds also tend to be big draws for merchants.

ShopKeep

Rather than build a solution that appeals to businesses of all sizes, ShopKeep opted to tailor its POS software to small and medium-sized businesses, a decision that continues to define its capabilities. However, the company does cater to small and medium businesses in a variety of industries, including quick-serve businesses.

Feature rich and highly intuitive, ShopKeep even offers advanced inventory and timekeeping at no extra charge, which definitely adds to the value.

ShopKeep’s payment processing arm offers interchange-plus plans based on your monthly volume, which means possible per-transaction fees. ShopKeep charges $69/month per register, but has no contracts or other monthly fees, all of which are a great deal for merchants.

Must-Have Features for Quick-Serve Businesses

Apart from being a tablet app with integrated processing, I looked at some other features in creating my list. Menu creation is important — and while variants are great, the presence of categories and add-ons was more important. Tipping, kitchen receipt printing, and location management also merited consideration. Check out the table below for detailed information.

Toast Breadcrumb reviewBreadcrumb Square for retail review logo imageSquare PayPal Here Shopkeep
BASIC TECH
Integrated Processing Yes Yes (other options available) Yes Yes Yes (other options available)
Processing Rates (for most swiped/dipped transactions) varies interchange + $0.15 2.75% 2.70% Interchange-Plus based on volume
Monthly Fee $79 and up $99 and up $0 $0 $69 per register
Number of Devices 1-2 for base plan, unlimited for higher plans 1 ($50/additional) Unlimited Unlimited 1 (additional registers $69/month)
Tablet Support Android Apple Apple, Android Apple, Android, Windows Apple
Smartphone support N/A N/A Apple, Android Apple, Android, Windows N/A
Email/SMS Receipts Email/SMS Email Only Email/SMS Email/SMS Email Only
Receipt Printer Connectivity LAN Wi-Fi, Ethernet Bluetooth, Ethernet, USB Bluetooth, LAN, Wireless Bluetooth, Ethernet
Cash Drawer Connectivity Yes Yes (With Printer Connectivity) Yes (Tablet Only, With Printer Connectivity) Yes (With Star Printer Connectivity) Yes (With Printer Connectivity)
FEATURES
Split Tender Yes Yes Yes Yes Yes
Offline Processing Mode Yes Yes Yes No No
Sub-User/Employee Accounts Yes (free) Yes (free) Yes (monthly fee) Yes (free) Yes (free)
Tips by $ or % No (By % only) No (By % only) Yes Yes Yes
Add Tip after Signing Yes Yes Yes (iPad only) No Yes
Customizable Receipts Yes Yes Yes Yes Yes
Kitchen Ticket Printing Yes Yes Yes (iPad only) No Yes
Multi-location management Yes Yes Yes No Yes
MENU
Bulk Item/Menu Upload No Yes Yes No Yes
Item Counts With Inventory add-on Yes Yes No Yes
Item Add-Ons/Modifiers Yes Yes Yes Yes Yes
Item Photo No No Yes Yes No
Create Item from App or Dashboard Yes Yes Yes Yes Yes
Item Grouping/Sub-categories Yes Yes Yes Yes Yes

You can also browse our restaurant POS software and mobile payments categories for more solutions!

Final Thoughts

There’s never one right answer to the question “which software is right for me?” The best we can do is say “This is a good choice for lots of businesses” and explain the caveats. As far as credit card processing apps for quick-serve businesses, you need to have a firm number in mind for how much you’re willing to pay, and know which features or abilities the app must have, and go from. Our top picks — Toast, Breadcrumb, Square, PayPal Here, and ShopKeep are all targeted at the industry and so they do have some similarities and core capabilities. But you’ll also find major differences in costs and some features (inventory being a noteworthy one). So know what you need and make sure the system you choose fulfills those basic requirements.

As always, thanks for reading! If you’ve got questions, we’d love to help you out. Check our comment guidelines and leave us a comment!

The post The Best Credit Card Processing Apps for Quick-Serve Restaurants appeared first on Merchant Maverick.

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The Best Accounting Software For 2018

Best Accounting Software for 2018

What’s better than a table full of New Year’s appetizers? Better than a good glass of champagne? Even better than a midnight kiss to ring in the new year?

Accounting software.

Okay, that’s a stretch. But you can’t blame a girl for trying.

Each new year brings fresh, exciting opportunities. In the accounting world, this translates to shiny new features. This year, in particular, has seen some very impressive feature developments. In fact, a few key advances in functionality have already set three accounting software companies apart from the rest. These changes have generated press attention and positive user feedback, and earned Wave, Quickbooks Online, and Zoho Books a place in this article about the best accounting software for 2018.

Wave

Best Accounting Software 2017

Wave (see our review) is a free, cloud-based software with a beautiful user interface (no wonder we like it right?). The company was founded in 2010 by Kirk Simpson and James Lochrie and is now used by 3 million small business owners.

Wave was built with small business owners in mind. The ability to separate business expenses from personal expenses makes the software a great choice for freelancers and the self-employed as well.

Some of the most notable features in Wave include beautiful invoicing, contact management, accounts payable, expense tracking, basic inventory, and the ability to capture pictures of receipts and convert them into expenses.



But the reason we really love Wave is that these features are always getting better. The software constantly updates to fit the needs of business owners. Last year, Wave became the first accounting software company to offer a fully-integrated lending feature. This lending feature allows users to request loans between $5,000 and $500,000. Loan applications are approved through Wave, and once approved, funds are received as quickly as 24 hours.

This year, Wave continues to roll out the updates. The software offers two new reports, better navigation, and a company file export (which is usually only found with QuickBooks). Wave also plans to add:

  • Multi-currency support
  • A product report
  • An FX report
  • Duplicate transaction detection

Wave’s robust and varied features rival those of even some paid software options, especially considering some of these new updates. This is why Wave is Merchant Maverick’s pick for Best Free Accounting Software for Small Businesses and one of my favorite choices for small business owners.

Although Wave is free and intends to stay that way, there are a few extra costs you should be aware of if you’re considering this software:

  • Payroll – $15/mo +$4/mo per employee
  • Credit Card Processing – 2.9% + $0.30/per transaction
  • Chat support – $9/mo
  • Chat and Phone support – $19/mo

To learn more about Wave, read our full review and be sure to keep your eye open for the next big wave of updates.

QuickBooks Online

QuickBooks Online (see our review) is an easy-to-use, cloud-based accounting solution with a healthy feature set and a strong reputation. QuickBooks has basically been around since the dawn of time (in terms of accounting software), but the newer, online version has been particularly well-received by users since it is easier to use and more mobile than QuickBooks Desktop Pro.

QuickBooks Online is ideal for all types of business. Scalable pricing plans and diverse functionality make the software fit numerous business needs. Some key features include a clean interface, accounts payable (essentials and plus plan only), budgeting (plus plan only), contact management, beautiful recurring invoices, ample accounting reports, class and location tracking, inventory (plus plan only), and a strong chart of accounts.



For a long time, the most common complaint about QuickBooks Online was that, while it was good, it was not as good as QuickBooks Pro. One of the reasons QuickBooks Online is on the rise in 2018 is that the software is now being updated multiple times every month; in fact, it is finally starting to catch up to QuickBooks Pro.

Last year, QuickBooks underwent a huge design overall and added a key project management feature, as well as inventory reorder points, mileage deductions, invoice and payment trackers, and more.

One of the biggest reasons QuickBooks Online won a spot on this list is its brand-new, built-in lending feature — Get Capital. According to Techcrunch:

QuickBooks users can now get access to small business loans up to about $35,000 for up to six months from inside their bookkeeping software.

QuickBooks Online has won our Best Accounting Software for Small Businesses title. We did recently drop its rating from 5/5 stars to 4.5/5 stars for some usability and navigation difficulties, but with multiple updates coming out each month, we’re hopeful that QuickBooks Online will be back to 5/5 stars in no time. In short, this software really worth keeping an eye on in 2018.

If you are interested in QuickBooks Online, here are the available pricing plans (QuickBooks Online often has sales promotions, so be sure to check these before purchasing):

  • Simple Plan –$15/mo
  • Essentials Plan – $35/mo
  • Plus Plan – $50/mo
  • Payroll – Pricing starts at $39/mo + $2/mo per employee

To learn more, read our full QuickBooks Online review and use the free trial to take advantage of the new features.

Zoho Books

Best Accounting Mobile Apps

Zoho Books (see our review) is an easy-to-use accounting program with unbelievable invoicing features. The Zoho Corporation has been around since 1996. It launched its accounting program, Zoho Books, in 2011.

Zoho Books is ideal for small businesses that want strong accounting and attractive invoice templates at an affordable price. The software is also ideal for international businesses that require multi-currency support and the ability to send invoices in multiple languages.

Zoho Books Review
Zoho Books Review
Zoho Books Review

For a long while, Zoho Books was known to have some of the best invoicing around, but a few key issues were holding the software back. Lately, though, the software has crept up like a dark horse. Recent updates have put Zoho Books almost completely on par with QuickBooks Online in terms of features, which is why we’ve named this software one of the best of 2018.

While Zoho is not incredibly forthcoming about future updates, the company updates their software multiple times each month. In the most recent updates, the company has increased usability, created customizable purchase orders, and added a brand new retail invoices feature.

The software is unbeatable in terms of invoice features and customizations and offers incredibly affordable prices, which makes it worth watching this year.

If you are interested in Zoho Books, here are the three pricing plans available:

  • Basic — $9/mo
  • Standard — $19/mo
  • Professional — $29/mo

There is no payroll available at this time. To learn more or check out this software’s competitive features and recent updates, read our full Zoho Books review and take the free trial for a spin.

How To Choose Accounting Software

Wave, QuickBooks Online, and Zoho Books are all powerful accounting programs with innovative updates and abundant features. And they seem to be getting better and better with time.

But with three great options to choose from, it is difficult to know which is the best choice for your company — especially if you don’t have an existing accounting software. Our Complete Guide to Choosing Online Accounting Software is a helpful tool and a good place to start your search.

If you have an existing accounting solution that doesn’t quite measure up to the programs discussed above, it might be a good time to change allegiance. Your business is your livelihood, and software that fully meets — and exceeds — your business needs is important for success and growth.

If you are already a Wave, QuickBooks Online, or Zoho Books user, congratulations! You’ve made a good decision, and we hope the features rolled out this year serve you well.

Best wishes to all this new year. May 2018 be a season of joy, dreams, and, most importantly, smooth accounting.

Wave QuickBooks Online Zoho Books
Wave Accounting for small business review QuickBooks review Best Accounting Mobile Apps
 
Read Review Read Review Read Review
Visit Site Visit Site Visit Site
Price  $0 $15 – $40/mo $9 – $29/mo
Accounting Method  Accrual  Both accrual and cash-basis Both accrual and cash-basis
Web-based or Installed Web-based Web-based Web-based
Highlights Free
Numerous features
Good customer support
Easy to use
Attractive invoice templates
Impressive features
Advanced inventory features
Numerous integrations
Good tax support
God mobile apps
Competitive pricing plans
Easy to use
Good mobile apps
International invoicing
Excellent customer support

The post The Best Accounting Software For 2018 appeared first on Merchant Maverick.

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The Best Credit Card Processing Apps For Mobile And Service Businesses

mobile-card-payment-app-service

Being able to take payments on the go without having to jump through five million hoops is crucial for mobile businesses, whether you’re a service business that visits customers at home or just a small business without a permanent storefront. That’s where credit card processing apps come in: Combining integrated payments and feature-rich POS systems that run on smartphones and tablets, they’re designed to operate anywhere you can get a cellular or Wi-Fi signal.

We took a look at the most promising credit card processing apps for mobile and service businesses, comparing their features as well as their processing rates. Then, we compiled the best options into a list!

Choosing the Best App Features for Mobile & Service Businesses

If your business is primarily service-based or you tend to do more pop-up sales and events than deal with retail storefronts, you probably don’t need (or want) a whole lot of hardware. What you do need is an EMV-friendly reader and a smartphone or tablet to run the system from.

We used two primary criteria in deciding this list: first, the product has to have integrated payment processing, and the app must be available on a tablet (preferably a smartphone as well).

While hardware may not be a priority, knowing which systems can work as a countertop system as well as mobile is helpful. Invoicing, virtual terminals, solid sales tax management, and decent item libraries were also factors. Take a look at our comprehensive comparison chart to figure out which system might work best for your particular needs.

Square for retail review logo imageSquare PayPal Here Shopify Payline Mobile SumUp
BASICS
Integrated Processing Yes Yes Yes (Other options available) Yes Yes
Processing Rates (for most swiped/dipped transactions) 2.75% 2.70% 2.70% Interchange + 0.5% or 0.3% 2.75%
Monthly Fee $0 $0 Plans start at $9/month $0 / $9.95 $0
Number of Devices Unlimited Unlimited Unlimited Unlimited 1
Tablet Support Apple, Android Apple, Android, Windows Apple, Android Apple, Android Apple, Android
Smartphone Support Apple, Android Apple, Android, Windows Apple, Android Apple, Android Apple, Android
Email/SMS Receipts Email/SMS Email/SMS Email Only Yes Email/SMS
Receipt Printer Connectivity Bluetooth, Ethernet, USB Bluetooth, LAN, Wireless Bluetooth, USB, LAN No Bluetooth, LAN
Cash Drawer Connectivity Yes (Tablet Only, With Printer Connectivity) Yes (With Star Printer Connectivity) Yes (iPad Only, with Printer Connectivity) No Yes (with Printer Connectivity)
FEATURES
Split Tender Yes Yes Yes Yes No
Offline Processing Mode Yes No Very Limited No No
Full and Partial Returns Yes Yes Yes (including store credit) Yes Full Only
Sub-User/Employee Accounts Yes (monthly fee) Yes (free) Yes (PINS/accounts) Yes Yes (Limited)
Discounts by $ or % Yes Yes Yes Yes No
Tipping by $ or % Yes Yes No Yes Yes
Multiple Tax Rates Yes Yes Yes Yes Yes
Adjust Tax Rates In-App Yes Yes Yes Yes Yes
Customizable Receipts Yes Yes Yes Yes No
Generate Invoices Yes Yes Yes No No
Virtual Terminal Yes Yes (monthly fee) No Yes Yes
INVENTORY
Bulk Item Upload Yes No Yes No No
Item Counts Yes No Yes No No
Item Variants Yes Yes Yes No Yes
Item Add-ons Yes Yes No No No
Item Categories Yes Yes Yes No Yes
Item Photo Yes Yes Yes Yes Yes
Create Item from App or Dashboard Yes Yes Yes Yes No (App Only)

You can check out our reviews of each service for more information about features, user experience, and more.

Square

Square business model and mobile credit card processingSquare made its name with a mobile processing service that anyone could use, and while the company is definitely catering to larger entities these days, small and mobile businesses still make up a good portion of Square’s merchants. Square’s totally free processing app makes it easy to create an item library of physical products as well as services.

Square’s tax rate settings are easily adjustable from within the mobile app and you can pre-program different rates if you find yourself flipping between different locations often.

In addition, Square offers invoicing, recurring invoicing/storing cards on file, and a free virtual terminal. You can even integrate Square’s appointment booking software seamlessly.

Square will charge you 2.75% per swiped transaction, but invoicing will run you 2.9% + $0.30, and virtual terminal transactions will cost you 3.5% + $0.15.

PayPal Here

PayPal Here review: One of the top Square alternativesPayPal Here is another staple of mobile businesses with a free mobile app. PayPal has the advantage of massive eCommerce support as well as a solid mPOS so you can seamlessly blend different aspects of your business. Plus, your funds are available almost instantly in your PayPal account, and with the PayPal debit card, you can spend them anywhere. The free mobile app isn’t quite as feature-rich as Square’s, but it’s highly capable.

You’ll also find PayPal Here’s tax settings are adjustable within the app and you can easily accommodate different sales tax rates. Like Square, you get free in-app invoicing. However, if you are looking for a virtual terminal or recurring billing, they’re going to run you an additional $30 and $10 per month, respectively, which is a fairly high price tag.

You’ll pay 2.7% per transaction in the app, whereas invoices will run you 2.9% + $0.30. Virtual terminal transactions (not counting the monthly fee) cost 3.1% + $0.15.

Shopify

Shopify started out as just an eCommerce offering but it’s expanded into a multi-channel solution for business. You can get Shopify’s Point of Sale app for as little as $9/month with the Lite plan, or you can upgrade to a countertop-friendly version with the Retail package, and even add on integrations for appointment booking. However, if you don’t /need/ a receipt printer or cash drawer and don’t sell through your own site online, the Lite plan will absolutely get you through.

Shopify isn’t the most advanced credit card processing app out there — for example, it doesn’t support tipping — but overall it has most of the features mobile and service-based businesses need, and its integration with the eCommerce tools is definitely an asset. It even allows invoicing.

Shopify allows you to set a tax rate for a shop location and create overrides and exemptions. One thing I do like that I don’t often see in these sorts of apps is tax rates based on GPS location, which eases the burden on you considerably.

For Shopify Payments (the default processing method), you’re going to pay 2.7% per transaction to start out, though if you opt for the higher-tiered plans you’ll see some savings.

Payline Mobile

Payline is one of our favorite merchant account providers, and we like their mobile solution because it’s available independently of the other offerings and suitable for low-volume businesses, which isn’t common with traditional merchant accounts.

The app is overall solid, with inventory features, tipping, and discounts. While there’s no invoicing feature, the mobile plans do offer access to a virtual terminal. The app is also designed for mobile use only: it doesn’t support retail/countertop processing features like cash drawers or receipt printers. However, Payline supports multiple tax rates for different items as well as a master tax rate for checkout, depending on your needs.

Payline’s mobile products offer interchange-plus pricing, too: the Start plan (formerly Spark Plan) will charge you 0.5% over interchange plus $0.20 per transaction with no monthly fee; the Surge plan charges a 0.3% markup plus $0.20, with a $9.95 monthly fee. The $0.20 per-transaction fee is a little high, but doesn’t put Payline Mobile in the realm of unreasonable pricing. However, it does mean businesses with larger ticket sizes will feel the effects of that per-transaction fee less.

Spark Pay

Capital One’s mobile processing solution Spark Pay is part of the larger “Spark” line of businesses solutions, which includes a fairly advanced online store. However, despite that, Spark Pay the mobile app stands alone, with no integrations.

It has all the major features a merchant would need — tipping, custom discounts, an item library, and support for a countertop setup. Unfortunately, there’s no invoicing, and Spark Pay’s virtual terminal is only in beta mode. You can only set one tax rate in the app as well. However, the major shortcoming is simply that while Spark Pay does offer EMV terminals, there’s not currently an EMV-compliant mobile reader, something that all the other options here do offer.

That said, Spark Pay does offer great customer service, and its pricing is competitive. On the Go plan, there’s no monthly fee and transactions cost 2.65% + $0.05. The Pro plan has a $19 monthly fee, but your rates drop to 1.99% + $0.05.

SumUp

SumUp has been operating in Europe for several years now, but it’s only reached the US in the past year, which definitely makes it the newcomer. The app is overall solid, though more limited than the others on this list.

You do get a free mobile app and free virtual terminal, as well as a fairly unique tool: SMS payments where customers can complete a transaction by opening a link sent through text message.

However, you can only process on one device at a time, so while you can create sub-user accounts, there’s not much of a benefit. SumUp does support multiple tax rates, but tax rates can’t be deleted when they are associated with an item. You’ll have to delete the item first.

The lack of discounts and the ability to make some changes through the dashboard are a bit disappointing — but the fact that you can manage everything from within the app is a major improvement over a platform like Clover Go, which requires you to make many adjustments in the web dashboard.

There are no recurring billing or card-on-file options, though, and no invoicing, either. That said, SumUp charges a simple 2.75% per transaction, and 2.9% + $0.15 for virtual terminal and SMS payments, with no monthly fee.

Final Thoughts

I’m usually pretty hesitant to recommend one product above all others without consideration of the differences from one business to the next. And that’s true here. If you really only have simple needs, any of the options on this list will serve you well. As your needs get more advanced, it’s definitely worth looking at more advanced setups such as Square or PayPal Here. And as always, the price is a major consideration. Make sure you run the numbers and are confident the rates you will pay are competitive.

The good news is that all of these services have a no-monthly-fee option so you can try them out with no risk. I encourage you to check out our complete reviews of any credit card processing app you’re interested in pursuing. And if you have questions, I encourage you to reach out. We’re always here to help, so feel free to leave us a comment!

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5 Easy Task Management Apps

If you are a newcomer to the project management world, you would be forgiven for not immediately grasping the difference between task management and project management. After all, both tasks and projects are things that need to get done, and it would be helpful to…manage them. All playfulness aside, the difference between the two concepts can be helpful to understand, especially when considering how to spend your dollars on software.

Put simply, task management is more basic than project management. Where your typical project management app features milestones, Gantt charts, in-depth reporting, and more, task management apps tend to work with to-do lists, file storage, and communication. Put another way, project management is always task management, but task management is not always project management. Kind of a square-rectangle deal.

If you find that your team would benefit from an official to-do list, but don’t want to invest in full-on project management, a task management app might be just what you need. While most of these apps are straightforward, some are easier to use than others. With that in mind, here are the top five easiest task management apps:

Producteev

Producteev (read our review) has a bit more to offer than some of the other solutions on this list. This simple app ticks the standard boxes for task management (task lists, etc.), but also allows you to build entire “networks” of projects within your company. It provides a level of organization that extends beyond what is standard in task management, so if you are looking for something a bit complex, this might be the app for you. One important note, before you jump to sign up for Producteev: This app is somewhat lacking in communication tools. While it is true that you can comment on tasks, even using the @ symbol to mention specific team members, there is no dedicated chat feature. For that reason, I have a hard time recommending Producteev to mobile or remote teams.

On the other hand, Producteev’s pricing is extremely attractive. There are two subscription levels: free and $99/month. The difference between the two? Paying subscribers can customize their color scheme, add their own logo, and access dedicated support services with a guaranteed 24-hour response time. Is this worth the cash? It depends. If your team is small, I would try the free version first. If you are working with a larger group, the value of the subscription increases. In the end, of course, the decision rests with you.

Squidhub

I have written several posts that discuss Squidhub (read our review) in the last few months. Simply put, I like this app a lot; it jives well with how I personally work, and does so with possibly the cutest mascot in the business world. (That’s a bold claim, I know, but just look at that adorable little guy). Squidhub’s simple, single-page UI, and focus on task management and communication exemplify the qualities of a good task management app. However, some may find the simplicity of Squidhub a little limiting.

One of the best things about Squidhub is that it feels complete even at its free subscription level. Actually, for the moment, the free plan is the only option for Squidhub users. However, the company has recently revealed (on the Squidhub pricing page) that higher subscription levels will soon be available. If you have room to play in your budget, some of those new options may be worth considering — particularly the Business plan, which will allow users to build templates for task lists.

ClickUp

ClickUp (read our review) is so easy to use that you may start to wonder how its competitors even stay in business. With features that sometimes emulate true project management (time tracking, workspaces, project views, etc), it feels as though there is little this app can’t do. In fact, if I had a criticism, it might be that ClickUp is trying too hard. When you first log in to the app, you get a pop-up asking you to name other project management apps you have used so they can “tailor the experience” a bit more to your needs. While this could easily be a genuine goal, it also feels a bit, well, braggy.

And there are so many other things ClickUp could brag about! Not the least of which is price. Like the three prior options I have covered here, ClickUp has an excellent free version that will leave you wondering how the company behind the app, Mango, is making any profit. If you want a little more file storage space, as well as onboarding services, you could choose to pay $5/user/month. The benefit of that extra cost is really going to depend on your specific circumstances. If you are already paying for cloud-based file storage, you may not find the subscription necessary. On the other hand, onboarding is one of the biggest challenges of a new business service app, so that five dollar fee might pay for itself right in the first month.

Trello

Trello (read our review) is one of those programs that is always easy to recommend. This app, the originator of the increasingly popular board view, is simple yet effective. Capable of pretty advanced task management, Trello is also (dare I say it?) fun. Sure, you can pack your boards and cards with relevant information, assigning tasks to different team members with deadlines and more, but you can also activate the Pirate (!) powerup that turns your cards into crinkly old treasure maps if you haven’t touched them in awhile. You can also put “stickers” on your boards; my personal favorite is the smiling face of a husky dog — the company mascot, Taco.

Like most of the apps I am covering here today, Trello offers its best features for free. If you want a bit more customization or file storage — or even more advanced power-ups — you can pay up to $20/user/month.  Honestly, though, I don’t personally see these things as worth the cost (unless a specific power-up is extra important to you).

Basecamp 3

I am not sure what it is with simple task management apps and cute logos, but it is at once a fantastic and disturbing trend. Basecamp 3 (read our review) is, in some ways, the most advanced app on my list today, edging into the world of true project management in ways not even ClickUp has managed. Yes, the core of Basecamp 3 is task management and communication. But this app also boasts more advanced reporting capabilities and automated reminders. For that reason, Basecamp is a bit more versatile than some of the other options I discussed above.

Having said that, that versatility literally comes at a price. Whereas the four apps above function beautifully for free, Basecamp 3 goes for $99/month. For that reason, this might not be the best app for you if you are working with a tight budget or on a small team. On the other hand, if your team has more than 10 people, Basecamp 3 becomes one of the best values in the project or task management worlds.

Final Thoughts

There is a wide array of options when it comes to simple, easy-to-use task management apps. Much of the decision of which to use will come down to your specific situation. The base-level simplicity of Trello or Squidhub may appeal to some while the more advanced features of ClickUp or Producteev will be more in line with the needs of others. And businesses looking for a kind of hybrid task-and-project management app might want to go with Basecamp 3.

The nicest thing about any of these apps is that they are easy to try. Since most of them are free, there is no downside to giving them a test drive; even Basecamp offers a generous 30-day trial. With that in mind, go ye forth and manage your tasks!

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How To Identify The Pricing Model On Your Processing Statement

Credit Card Processing Statement image

“It’s 11 o’clock. Do you know where your children are?”

This was a popular PSA broadcasted to parents in the ’70s and ’80s, back when “stranger danger” was just about the scariest thing out there. Now, I have an equally important PSA for small business owners: “You have your processing statement. Do you know your pricing model?”

The ability to recognize merchant account pricing models (and, most importantly, which one you have) is a crucial step toward understanding your statement, as well as increasing your overall merchant-savvy. We’ve found that many merchants recognize the rates and fees they were quoted for processing, but without any broader context of which pricing model they have. This makes deciphering an already-confusing card processing statement all the more difficult, and makes discerning whether you’re paying too much nearly impossible.

Starting with a statement and working backward to an accurate understanding of how your quoted rates actually kick in is maybe not the ideal introduction to pricing models. Yet, this is most often the way things go, and I’m not surprised. No one goes to “merchant account school” for this stuff, and account providers vary widely in both their skill and willingness to thoroughly explain pricing.

The good news is that small business owners are no strangers to learning on the fly. So, grab a statement or two, and let’s get cracking!

A Quick Primer On Pricing

In broad strokes, the main pricing models are differentiated by the way your merchant account provider handles the wholesale cost of processing (what it must pay to other entities in the processing chain) versus its own markup. There are two separate types of wholesale costs — interchange fees and card association fees — but the differences between pricing models mostly center around how interchange fees are handled.

You’re probably already aware of the vast variety of credit and debit cards in circulation. Each type of card has its own pre-set interchange cost (a percentage of the sale and sometimes a per-transaction fee) that all merchant account providers must pay to the card-issuing bank when that particular card type is used. Over the years, the main merchant account pricing models have developed based on two possible ways of dealing with these wholesale interchange costs:

  1. Pass the interchange costs directly to the merchant and also charge a separate “low” markup.
  2. Blend the interchange costs into one or more “high” overall rates for the merchant that already include a markup.

I’m putting “low” and “high” in quotation marks because we recognize they’re super-relative terms. Not to mention, the exact amount of your rate is only one piece of the puzzle. As a helpful simplification going forward, you can think of “low” as well under 1%, and high as over 1% (often at least 2%, or even much more). The important thing to remember is that a low rate may not include interchange already (look for those costs listed separately), while a high rate likely does.

The “Big Four” Models

The most common pricing models are interchange-plus, membership, flat-rate, and tiered. For more background on the models, check out these helpful articles:

  • Trading Ease For Transparency With Interchange-Plus
  • Tiered Pricing: The Epic Fail Of A Pricing Model
  • Get A 0% Interchange-Plus Markup With Membership Fee Pricing
  • Analyzing The Cost-Effectiveness of Square’s Mobile Processing Solution (flat-rate pricing)

If you’re still a bit foggy on the differences, that’s okay. For now, you can start with your statement and work toward a better understanding of merchant account pricing as a whole. We’ll get there!

Good Indicators, But Not Guarantees

While each pricing model leaves tell-tale signs on a statement, it’s important to note that no “standard” indicator is necessarily a guarantee. Think of the indicators we’ll discuss as good clues, or important signs. In truth, processors may include red herrings in their statements, or invent their own strange hybrid systems. Fortunately, most stick fairly closely to the main pricing models.

Now, we’re finally ready to look at the four main pricing models and their most common statement indicators. The more indicators for a certain model on your statement, the better the odds that’s the model you have. I’ll be using a few snippets of statements as examples, but note that any interchange rates listed are not necessarily the current values. Some of the statements are older. In any case, your statement will never match these completely. No two processors display this stuff in the same way.

Interchange-Plus / Cost-Plus Pricing

All things being equal, interchange-plus statements are the most difficult to read. The big payoff is that you clearly see the difference between wholesale costs and your account provider’s markup on your statements. In this model, the rate you were quoted was just the markup piece — the “plus” in “interchange-plus.” In other words, interchange fees and your account provider’s markup are charged separately. Typically, interchange-plus plans charge both a percentage markup and a flat, per-transaction markup. Here’s what you’ll likely see on your statement:

  • Itemized Interchange Rates: 

    Example A: One small section of a long list of interchange rates. Note that each type of card is charged its own pre-set rate, and passed through to the merchant.

  • Consistent “Low” Percentage Markup: Charged separately from interchange fees.

Example B: Consistent markup of 0.40% listed after each card type’s itemized list of interchange fees. All transactions/card types have the same 0.40% markup.

Example C: In the “Rate” column, a consistent 0.31% markup is shown directly above the itemized interchange rate for each type of card/transaction.

  • Consistent Transaction Fee Markup: This per-transaction markup may be found in the same line items as the percentage markups, or down in a separate “authorization” section.

    Example D: Along with a consistent 0.10% markup across the board (Disc %), there’s a consistent $0.10 transaction fee markup (Disc P/I) for all card/transaction types.

Subscription / Membership Pricing

Membership pricing is sort of a riff on interchange-plus. The wholesale interchange rates are still charged separately from the account provider’s markup. The difference is that the markup comes in the form of one flat monthly subscription fee, and also a small, per-transaction markup. No percentage markup is charged. Here are the main statement indicators of subscription pricing:

  • Itemized Interchange Rates: Similar to Example A above.
  • Consistent Transaction Fee Markup: See Example E below.
  • No Percentage Markup: See Example E below. Note that percentages will still be part of itemized interchange rates (not shown below), but no separate percentage markup is present.

Example E: Consistent $0.11 “Item Rate” charged on all card/transaction types. No “Disc Rate” % markup. This account had a membership fee of $120/month (not pictured).  Interchange rates were itemized separately (not pictured).

Flat-Rate / Blended Pricing

This is the model most commonly offered by third-party payment facilitators (a.k.a. PSPs, merchant aggregators) like PayPal, Stripe, and Square. Occasionally, traditional merchant account providers use it as well. In this all-inclusive model, wholesale charges and the processor’s markup are all blended together into your one, flat processing rate. If a per-transaction fee is part of your rate, this also goes toward covering your provider’s wholesale costs plus any profit margin. Your flat rate covers all types of transactions, from inexpensive signature debit transactions, all the way to expensive business rewards cards. You’ll typically observe:

  • No Itemized Interchange Rates: Your statement is quite simple, but you can’t see the actual wholesale cost behind any of your transactions.
  • Consistent “High” Rate: If any rate is displayed at all, it’s usually just one main rate in the high 2% to mid-3% range, and sometimes you’ll see a per-transaction fee as well. Note that some PSPs charge a couple different high rates based on the type of transactions you run (i.e., keyed or ecommmerce vs. swiped/dipped.)

Tiered / Bundled Pricing

This is another case where you can’t see the itemized interchange rates separate from your processor’s markup on your statement. Instead, your transactions are first grouped into tiers according to the processor’s pre-set criteria. Each group (tier) is then charged a flat rate that already includes the interchange costs for those transactions. If you’ve got a tiered plan but have only been quoted one rate, it’s typically the rate for transactions that fall under the lowest, “qualified” tier. In reality, some transactions may be downgraded to higher priced tiers (mid-qualified and non-qualified). You have no real way of predicting these downgrades ahead of time. Here’s what you’d see:

  • No Itemized Interchange Rates: You generally won’t see a list of interchange charges–because why list them if they’re already blended into your tiered rates?
  • Qualified, Mid-Qualified, Non-Qualified Labels: Any line items with any of these labels (or similar-looking abbreviations) is your biggest clue.

Example F: Transactions are charged 1.75%, 2.75% or 3.25% depending on the tier

  • Multiple Rates, Usually “High”: By definition, a tiered program must have at least two rate levels or tiers shown on the statement. The standard model is three levels: qualified (lowest), mid-qualified (middle), and non-qualified (highest). Note that some providers may create a separate set of three tiers for debit transactions, because these wholesale debit costs are cheaper. The bottom levels of a signature debit tier can actually be “low” (well under 1%) and still account for the interchange cost or act as a loss leader. You’ll need to be sure that there are no other higher rates charged on your statement (and examine other indicators) before you can assume your “low” rate means you’re on interchange-plus! On the other hand, all credit card tiers will likely be well over 1% and in the “high” category, so look for those as a better indicator. When you’re looking for multiple rates on your statement, the mid and non-qualified transactions may be listed right next to the qualified ones, or may be shown as separate surcharges later in the statement (like in Example H below).

Example G: Two “high” rates are charged, 1.75% + $0.10 for credit, and 1.21% + $ 0.20 for debit. These are the two qualified tiers of this plan.

Example H: In the same statement as above, we find a surcharge section. Twenty-two transactions were downgraded to non-qualified (amounting to an extra 2%) and 30 to mid-qualified (an extra 1.47%). Multiple rates for multiple tiers at play!

Final Thoughts

Did you recognize your own pricing model among these main four types? If you made it this far with your statement, I hope you’ve at least developed a strong hunch. While each model has its merits for different situations, you can probably tell we prefer the inherent transparency and comparability of models that separate out the interchange costs from the account provider’s markup. By the same token, we have a hard time getting behind the unpredictable downgrading and surcharging of tiered pricing. I’d encourage you to check out our top merchant account providers if you’re looking for a fresh start. All of them offer transparent interchange-plus or subscription pricing plans.

Parents of the 70s and 80s feared “stranger danger” above all else, but my biggest fear for merchants is that they pay too much or even get scammed because they don’t have a solid understanding of their processing statements. Knowing and recognizing your pricing model is one of your best protections as a merchant. If you’re still unsure about yours, drop us a line and we’ll see if we can help!

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