The Best iPad POS Systems

iPads: “They’re not just a way for tourists to awkwardly take photos anymore!”

(That is just one of the hundreds of rejected slogans I’ve pitched to Apple over the years, but I’m still optimistic. One of these days, I’ll hit the sweet spot and retire on the marketing royalties.)

In all seriousness, the iPad has been an enormous technological breakthrough across multiple platforms and, when it comes to the world of point of sale software, the iPad completely changed the game. Now entire businesses can be run on a simple, portable, and surprisingly cost-effective tablet. It’s really no surprise that so many POS companies have developed apps either specifically designed to run on the iPad or that are at least compatible with iOS. While Apple will always have its critics, the iPad’s appeal to business owners and customers alike is undeniable. But in a landscape where new iPad POS software dominates the market, it’s tough to figure out the best option to meet your needs. Fortunately, evaluating SMB software is what we do best here at Merchant Maverick. Read on for a look at a few of our favorite Apple iPad point of sale systems.

ShopKeep

Best For…

Small to mid-sized retail businesses and smaller restaurant establishments.

Pricing

$69 per month per first three registers.

Feature Overview

ShopKeep (read our review) remains one of Merchant Maverick’s most recommended iPad POS systems because it features nearly every element you would want in a good point of sale software, and does so in a highly palatable and efficient manner. ShopKeep is also competitively priced and routinely updates its software to improve on an already stellar product. And with its recent advances in features for the restaurant/foodservice industry, ShopKeep continues to live up to our 5-star rating.

ShopKeep is successful largely because it stays in its lane. It is designed for small to mid-sized businesses and caters to them in most aspects. After a comprehensive walk-through during set-up that can help you with as much or as little as your previous experience with POS systems dictates, ShopKeep is exceptionally easy to use in all facets. The inventory management feature is truly impressive, offering an unlimited number of products and a matrix inventory, which is an advanced feature for a small to mid-sized business.

The company’s multi-store function has also come a long way and you can view details across all of your locations on one device. ShopKeep’s customer service is excellent and, although the company suggests using its own payment processing plan, it is integrated with numerous other processors so you’re not locked in.

Takeaway

Like most of the best POS systems, ShopKeep continues to improve. In particular, ShopKeep is becoming a better and better option for restaurants. Already boasting an excellent interface and strong reporting and employee management, the modifier and check functions of this POS make it worth a look for any new business owner. ShopKeep is at the top of its field for user-friendliness, working well with most versions of the iPad, including the iPad Pro, iPad Air, and iPad Mini.

Read our complete review or check out ShopKeep’s website for yourself.

Vend

Best For…

Any sized retail establishment

Pricing

Four options, starting with a limited free version. Other packages are $69, $99 and $249 a month with discounts for being billed annually.

Feature Overview

Vend (read our review) is a terrific option for anyone looking for a tablet POS system. The company offers a Mac bundle, PC bundle, and an iPad bundle, all of which feature Vend’s easy-to-use software and fairly robust feature set. If you’re a retailer looking to keep costs down while not feeling like you’re missing out on any top-tier functions, Vend is worth a long look.

Like ShopKeep, Vend does a nice job catering to its specialty: small to mid-sized retailers. There is some basic foodservice functionality that makes Vend perfectly acceptable for small vendors like cafes or food carts but, to retail shops will get the most bang for their buck (or lack of buck if you take advantage of Vend’s limited but still generous free version). Although the software is geared to smaller, more independent retailers, Vend is more than capable of handling a multi-store operation. Its eCommerce platform (available in the Advanced and Multi-Store versions) is easy to set up and navigate.

Vend thrives in the area of customer management. It offers a built-in and comprehensive loyalty function and makes it easy to take and store customer information for future promotions. The inventory management tool offers everything a small business would need, with the ability to import via a CSV file and an option for creating purchase orders. Vend integrates with loads of other software apps and has strong customer service, although it charges extra for its premium support.

Takeaway

Vend is one of the most versatile and effective iPad POS systems for retail businesses. If you’re a small company just starting out, you can take advantage of its free package. And if you have a large-scale multi-store enterprise, Vend is robust enough to have your back as well. With an advanced eCommerce platform and great customer management, Vend is worth a long look.

Read our complete review or visit Vend’s website on your own.

Revel

revel systems

Best For…

Mid-sized to larger foodservice businesses, though it can be adapted to smaller restaurants as well.

Pricing

Revel has a flexible pricing structure depending on what features you need. The cost of the software is built into the monthly subscription.

Feature Overview

Revel (read our review) packs a ton into its relatively unassuming software. The company, which functions best as an Apple-based restaurant POS, has also expanded to suit certain retail establishments as well. Revel currently is only offered on Apple iOS devices, but it is a fully functional POS and is robust enough to suit large, multi-store restaurant chains. However, as long as you’re not overwhelmed by its wealth of back-end features and an interface that is slightly less intuitive than average, Revel is flexible enough to work with smaller retailers as well. It features a flexible pricing structure to suit multiple needs.

As you would expect, Revel offers real-time inventory management with a convenient matrix for importing mass items and tracking them across multiple locations. Revel also has a fantastic Kiosk option for iPads which allows customers to order and pay on their own with a number of different methods. The Kitchen Display System for cooks is a strong feature, helping to cut down on ticket times and increase communication between the front- and backend of a restaurant.

Where Revel really separates itself is reporting. Its comprehensive suite features a convenient layout and runs nearly any report you could think of. Combine that with a great QuickBooks integration, and Revel makes some of the minutiae and tedium of backend features simple.

Takeaway

Revel is a powerhouse of a POS that can handle large-scale restaurant establishments. The system boasts excellent real-time reporting and an extensive employee management system. Though it comes with a slightly higher learning curve than some systems, Revel’s wealth of integrations gives it a big edge in a very competitive market, and it’s one of our favorite POS solutions here at Merchant Maverick.

You can find our full review here or check out Revel’s website.

talech

talech POS logo

Best For…

Almost any type of food service establishment.

Pricing

$69 or $99 a month with an enterprise option as well.

Feature Overview

There are many nice things about talech (read our review), but what I really appreciate is that, depending on your size of business, you can really get what you pay for. The Standard package gives you everything you would need for a small retail store or quick serve restaurant, while the Premium package expands its features to serve larger retailers and full-service restaurants, meaning you’re generally not going to be paying for features you’re not using.

talech does plenty of things well, starting with a strong and functional inventory management system. You can generate your own barcodes and print them from any device, track product history and performance across multiple stores, and create complex inventory bundles. Employee management is another strength; talech makes it easy to track an individual’s sales and actions. There is also a function which makes it so that managers, via swipe cards, are the only ones allowed to make voids.

talech review

talech is constantly updating and adapting to stay on top of current trends. One of its most recent changes is its online ordering system, which is an add-on that can dramatically increase a business’s sales output. talech integrates with a handful of major companies, including QuickBooks, Xero, Shopify, and Magento. It also offers highly regarded customer service.

Takeaway

talech is exceptionally affordable and has options for small to large restaurants. Even with lower tier packages, you get terrific inventory and employee management. With its commitment to updating its software and the ability to set up online ordering, talech continues to impress.

Read our complete review of talech or check out their website.

ERPLY

erply-logo

Best For…

Small to mid-sized retail businesses.

Pricing

$200 or $350 a month with enterprise options available.

Feature Overview

For ease of use, ERPLY, (read our review) continues to be at the top of the iPad point of sale class. Designed specifically for small to mid-sized retail businesses, ERPLY is another company that specifically seeks to alleviate recurring issues that smaller, independent business owners may be having with their software. ERPLY is remarkably user-friendly and comes with the ability to customize and print purchase orders — and it also connects with major shipping companies.

Inventory management is simple and customizable. You can set limits for stock to be automatically reordered. Tracking inventory across multiple stores is intuitive, and ERPLY’s inventory module makes it possible to determine pricing by location (or even by a specific promotion or sale that you may be running). Speaking of which, ERPLY offers a built-in function for promotions and it can store all kinds of information on customers, from their social media IDs to their loyalty points.

ERPLY comes with well over 100 reports, so if you’re into analytics, they’ve more than got you covered. You would think with that much to offer, the software would be a bit unwieldy, but ERPLY prides itself on its simple to use platform. Everything can be customized to suit your personal style.

Takeaway

ERPLY isn’t a bargain by any means, but if you’re looking for an iPad POS that’s pretty much hassle free and loaded with features, it might be worth the expense. ERPLY is easy to navigate right out of the box and does just about everything well. It is particularly useful if your business has multiple locations. You’ll have to shell out a bit more per month than you would for some other systems, but many merchants will find the convenience worth the cost.

You can find our full review here or visit ERPLY’s website on your own.

SalesVu

Best For…

Small to mid-sized retail and restaurant establishments.

Pricing

Flexible, but generally ranging from $25 to $150 a month.

Feature Overview

Another one of our 5-star systems, SalesVu (read our review) can handle both small to mid-sized retail and restaurant establishments. The software isn’t flashy, but all of the functionality you would expect from an Apple-based POS is there. Food industry businesses can set up their menus to switch to Happy Hour prices at specific times, and a convenient kiosk function allows customers to order directly at the table. SalesVu’s simple eCommerce platform is ideal for online ordering, and creating your own website with back-end integrations built-in can be done in a matter of minutes.

SalesVu’s inventory management is excellent, allowing for mass imports via CSV files. You can also use your iPad or your iPhone as a scanner. When an item is getting low, SalesVu alerts you and gives you the option of pulling the item completely or allowing for sales to go through even when supplies are limited.

SalesVu is also a great option for spas, salons, or any service-based businesses, featuring a built-in function that connects employees to a scheduling calendar.

Salesvu review

There are also plenty of reports available, as well as a built-in loyalty integration that can store customer information for sales and promotions. Currently, SalesVu is limited in its integrations but it does pair with QuickBooks and a handful of different credit card processors. You also get highly rated customer service. SalesVu is a fairly affordable iPad point of sale system, but its pricing structure can be a bit convoluted, so you’ll want to speak with a representative to sort out the details.

Takeaway

SalesVu’s flexibility is refreshing and, even if you’re going with one of its smaller packages, you get a lot for your money. The inventory management is excellent and, for small food service businesses, its kiosk function is terrific. Built-in loyalty and integrations with multiple processors are also big pluses.

Read our complete overview of SalesVu or visit the company’s website.

Lavu

Best For…

Quick service or full-service restaurants.

Pricing

$79/month with enterprise option available.

Feature Overview

Designed specifically for iPads, Lavu (read our review) is an impressive POS that can fill the needs of most mid-sized food industry businesses (either quick service or full service) and some light retail establishments. The interface is sleek and modern and designed with servers in mind. Order taking is simple and table and menu layouts are all intuitive and customizable. Lavu has a very convenient system for creating and executing modifiers as well.

Keeping with its employee-friendly theme, employee management is one of Lavu’s strong suits. Servers can log in with a key code and their hours and overtime are easily tracked; permissions can be assigned with a simple click. The company has also recently bolstered its inventory management feature, allowing for bulk importing and automatic alerts when products run low. If you are operating multiple stores, inventory can quickly be transferred from one location to another.

Lavu’s gift card and loyalty plans are both available as add-ons, which isn’t ideal. However, once you’ve purchased these add-ons, they integrated seamlessly with the software. Lavu has some other nice integrations, including an impressive customizable kitchen display system and customer-friendly features for online ordering and pick-up. Lavu integrates with a wide range of processing companies as well, giving you flexibility.

Takeaway

Your employees should love Lavu — its interface is easy to learn and simple to navigate. And, as a manager, you’ll appreciate the customizable options and employee management functions. Lavu has recently beefed up its inventory management, which had been one of its few flaws in the past, and it is now an extremely well-rounded option.

Check out our complete review of Lavu or visit Lavu’s website.

iConnect

Best For…

Most retail establishments with a bent toward spas and salons.

Pricing

$75/month with a multi-store option available,

Feature Overview

With a name like iConnect, (read our review) you know you have a POS made specifically for iOS (although it recently updated to function on Windows as well). iConnect is a versatile system that is perfect for small or large retail establishments, depending on the plan you purchase. iConnect has some unique features that make it a particularly strong option for businesses that book appointments, like salons. With the ability to set up recurring billing, it’s also a useful system for gyms and other businesses that operate on monthly subscription plans.

Customer management is a big draw for iConnect. Each customer is assigned a code, storing their information and making it simple to create specific promotions with its built-in loyalty program. As with most Apple POS systems, the interface is intuitive and comes with a helpful set-up process. Some of the more advanced features come with a higher learning curve, but the front-end, in particular, is easy to navigate.

iConnect comes with 55 reports and you can customize how they appear, easily adding your most run reports to the top of the screen. It’s not the most robust reporting system around, but most businesses shouldn’t find it lacking. There is also eCommerce functionality that can help you create your own website at no extra cost. The system comes with a large number of impressive integrations and the option to purchase add-ons that could be helpful, depending on your specific business.

Takeaway

iConnect is another versatile option that can be customized to fit your business’s needs. This iPad POS features some unique features for gyms, spas, and salons. iConnect has strong customer management features, especially in terms of setting up promotions, and its interface is intuitive and easy to operate.

You can find our full review here or visit iConnect’s website on your own.

Final Thoughts

iPad users are notoriously loyal to their devices and, if you fall into this category and are hunting for a POS system, you’re in luck. Many of the best point of sale systems were specifically designed to run on iOS — there’s almost certainly an option that will meet your needs. And this is not an exhaustive list, by any means. For the full scoop on all the top-rated POS systems for iPad, be sure to check out our iPad POS software reviews. 

The post The Best iPad POS Systems appeared first on Merchant Maverick.

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Top 5 POS Tablet Systems For Restaurants

The restaurant industry is a hectic environment with a ton of moving parts. From taking orders to printing tickets to splitting checks, every function needs to work seamlessly if you’re to maximize your potential — and stay alive. Studies show that nearly 60% of restaurants close after three years, so choosing the right point of sale system can be a crucial component to the ultimate survival of your business.

Happily, if you’re opening up a restaurant right now, you’re in luck. POS systems have never been more helpful or powerful. Chances are, if you’ve done you’re research, you’re looking into at least a few systems that are iPad or tablet-based. A point of sale tablet can be a server or manager’s best friend. The mobility of these devices boosts the efficiency of your waitstaff and can improve interactions with customers; managers, in turn, can keep tabs on reports and sales on the go, from any device with a wireless connection.

Read on for an in-depth look at some of our favorite tablet POS systems.

ShopKeep

Best For…

Small to mid-sized retail businesses and smaller restaurant establishments.

Pricing

$69 per month per first three registers.

Feature Overview

There is little fault to find with ShopKeep’s (read our review) sleek and modern POS for tablet. This company has been on the cutting edge of POS technology for a few years now and continues to improve and expand its services. Though it was previously best suited for retail establishments and smaller food service establishments, ShopKeep now offers open check features and server-less syncing.

It also recently added the ability to create your own modifiers and is working on an update for table layouts.

ShopKeep has always prided itself on being user-friendly, and its restaurant software is exceptionally simple to master, particularly with features like the ability to keep multiple tabs open and split bills in a quick and intuitive manner. Tickets can also be sent immediately from the table to the kitchen, saving precious time in a fast-paced environment.

If ShopKeep is lacking at all on the front end, it more than makes up for it with in-depth reporting, analyzing your restaurant’s busiest times to help you coordinated staffing. Employees can be assigned specific permissions and all reports and sales data can be viewed in real time on any device with the app installed.

Takeaway

Like most of the best POS systems, ShopKeep continues to improve. In particular, ShopKeep is becoming a better and better option for restaurants. Already boasting an excellent interface and strong reporting and employee management, the modifier and check functions of this POS make it worth a look for any new business owner.

Read our complete review or check out ShopKeep’s website for yourself.

Lightspeed Restaurant

Best For…

Almost any size foodservice establishment. There is an enterprise package for larger industries, but Lightspeed is probably better suited for mid-sized restaurants.

Pricing

Lightspeed offers three plans at $69 a month, $129 a month and $198 a month.

Feature Overview

Lightspeed Restaurant (read our review) offers some unique features that are difficult to find anywhere else. Coupled with a superior design, Lightspeed has very few weaknesses to speak of and may be worth the slightly higher price compared to other similar systems.

Lightspeed thrives in both employee and inventory management. There is a feature which allows managers to change the visibility of employees on the app — quite useful for a business with multiple part-time employees. Permissions are assigned and broken down easily. The Timed Events features, which lets you set up unique promotions and contests for employees, is something I haven’t seen in many other products. You can also select your language of choice to print tickets.

One nice visual element is the ability to upload appetizing pictures of your menu items that can be displayed to customers. Most features, such as table layout and modifiers, are also highly customizable.

On the back end, Lightspeed Restaurant has a wealth of reports to help you analyze your business quickly and intuitively. The raw ingredient tracking mechanism also updates in real time, allowing servers to see when a product is running low. Things like discounts and tax codes can all be added or updated in a matter of seconds and, as an added bonus, Lightspeed’s customer service comes without additional cost and has many positive reviews. Lightspeed Restaurant is still lacking slightly in integrations but, at this point, we’re really picking nits.

Takeaway

Lightspeed Restaurant is designed specifically for the foodservice industry, and it shows. The company does nearly everything right and is particularly strong in both customer and inventory management, all at a reasonably competitive pricing structure that can fit whatever sized business you’re running.

Read our full review here or check out Lightspeed Restaurant’s website.

Toast

Best For…

Anything from small food-service establishments (like cafes) to mid-sized, full-service restaurants.

Pricing

Toast starts at $79 a month and is $50 a month for each additional register.

Feature Overview

Here at Merchant Maverick we’re suckers for products that give you as few headaches as possible. Under that umbrella, Toast (read our review) continues to be one of our favorite point of sale systems. Toast has a simple and affordable pricing structure, a feature-rich and simple-to-use platform, and fantastic customer service that is included in the original price. Even one of the few issues we have with Toast — its inability to work with other credit card processing companies — at least leaves you with one less decision to make when you’re starting your business or shopping for a new POS.

Toast is simple to use. You can be walked through its initial set-up so you’re an expert in a short amount of time. Normal restaurant functions like check splitting, voiding, and the ability to transfer tickets to different tables are intuitive and can be done with just a few taps. Toast has a solid menu creation feature and it’s simple to make quick pricing changes either manually or automatically for things like Happy Hour.

Toast’s reporting functioToast hardwarens are robust and, as you would expect, can be accessed from anywhere with a wireless connection on a tablet or mobile device. You can see things like ticket times and tip reports all in an easily digestible format. Many current systems are delving deep into customer management and Toast is no different. The POS can take and store customer information and track an individual’s order history while tabulating their loyalty rewards, helping you set up ways to entice them to come back. The inventory and employee management functions are also strong, helping a business owner cut down on inefficiency. For an additional cost, you can add on Toast’s loyalty program and its online ordering service, two impressive features.

Takeaway

Everything about Toast is easy, from its pricing to its layout to its quick set-up. If you’re looking for a POS tablet system that won’t give you headaches, it’s tough to see you going wrong here. A strong menu-creation function and simple table management, coupled with some of the best customer service in the industry, make Toast a top contender.

Check out our complete review of Toast or visit their website.

Revel

Best For…

Mid-sized to larger foodservice businesses, though it can be adapted to smaller restaurants as well.

Pricing

Revel has a flexible pricing structure depending on what features you need. The cost of the software is built in to the monthly subscription.

Feature Overview

Revel (read our review) is another impressive system that packs a lot of features into intuitive yet unassuming software. Revel has the ability to handle larger scale restaurants better than some of the other systems mentioned in this post. It can take on multiple locations with ease and has an extremely robust offering of reports that can be managed remotely, along with a varied list of integrations and customizable software.

Revel has a simple interface, without a lot of distractions. It is created with the server in mind, making things like voids, order editing, and check splitting simple. For smaller establishments, Revel has a very nice kiosk function with a customer-facing display. The ability to take reservations and inform customers via a text message or email is also a nice feature.

Going along with current POS trends, Revel allows you to take orders tableside and, with its Kitchen Display System, servers can view the status of an order as it’s being made.

Revel, a Lightspeed POS alternativeThe backend takes a little more time to get the hang of. However, that’s mainly because there’s a lot to offer. Revel has a huge slate of reports that can be viewed and digested quickly. Its employee management feature is also superb, assigning individuals their own PIN number for log-in. Managers can then track performance by sales, productivity, or number of voids, and permissions can be assigned easily. There is a built-in loyalty system within Revel that stores basic customer information. One of the biggest draws for Revel is the sheer number of companies that it integrates with. If the POS doesn’t have a specific function you’re looking for, chances are you can download a program that can help. Revel’s open API also makes it possible to create your own customizable functions.

Takeaway

Revel is a powerhouse of a POS that can handle large-scale restaurant establishments. The system is loaded with reports and an extensive employee management system. Though it comes with a slightly higher learning curve than some systems, Revel’s wealth of integrations gives it a big edge in a very competitive market.

You can find our full review here or check out Revel’s website.

Clover

Best For…

Quick-service food establishments and small to mid-sized restaurants.

Pricing

Clover’s pricing can range from $350 to $800 depending on the retailer and on whether you’re purchasing it alongside other Clover products.

Feature Overview

Clover (read our review) has emerged as a giant in the POS game and for good reason. Although certainly not without its flaws (mostly on the payment processing end of things), Clover is exceptionally easy to use, comes with access to the Clover app market, and can be up and running within minutes out of the box, making it a popular product for small and mid-sized restaurants.

Clover arrives virtually ready to go from the second you turn it on with a preloaded menu. It’s also extremely customizable and will intuitively download a few starter apps for you based on your preferences. Clover has been a popular choice for business owners new to the restaurant game both because of its simplicity and how easy it is to tailor the POS to your specific needs. The product is EMV compliant and accepts virtually any payment type.

On the backend, Clover isn’t quite as robust as some other systems, but small to mid-sized restaurant owners are likely to find just about anything they might need.

The customer management feature stores information, making it easy to peruse an individual’s purchase history. One of Clover’s huge pluses is how easy it is to manage your business, even across multiple locations, from just one device. The POS stores all of its reports and you can see profits and employee activity in real time. Clover’s biggest draw, however, is its impressive app store. If you do find that you’re missing some functionality on the back end, it’s likely that you can find a program in the always-expanding App Market to help you out.

Takeaway

Clover is a tough system to beat in when it comes to sheer convenience. With a very simple and intuitive interface that you can have up and running in minutes, it’s a strong option for new business owners. Simple and extensive customer management and access to Clover’s App Market are also extremely convenient features. Unfortunately, though the software itself is exceptional, you will have to put up with First Data’s less than stellar support on the payment processing end of things, and depending on what kind of reseller you use to buy your Clover device, customer service is hard to navigate. Approach Clover with caution.

You can read more about Clover in our full review or visit their site.

Final Thoughts

These are just a handful of the available point of sale systems for tablets, and each one has its unique strengths. While you certainly aren’t limited to a tablet-based POS, it’s easy to see why they have become so popular. Locally-installed systems have advantages when it comes to security, but it’s tough to compete with the convenience, ease of use and set-up, and sheer affordability a tablet provides. And that’s not even mentioning the powerful reporting and various back-end management tools that can all be accessed in a device smaller than most books on your shelf.

As always, do your research and make sure you don’t settle for a system that doesn’t completely suit your needs. For more information in general, check out our selection of full restaurant point of sale reviews, read about iPad POS vendors, or view our comparison chart of restaurant POS software.

The post Top 5 POS Tablet Systems For Restaurants appeared first on Merchant Maverick.

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The 5 Best Android POS Systems

Full disclosure: I have no dog in the Android vs. Apple turf wars that threaten to tear us apart. I have an Android phone and a Chromebook, but my wife owns an iPhone and a MacBook. Somehow, despite being unequally yoked, we have made things work. I respect her desire for functionality and user-friendliness. She respects that I despise spending money on anything. And there are many individuals who share my values.

If you are in the market for a point of sale system for Android because you are fiercely loyal to your device, you may feel lonely in this industry, one that often feels dominated by the iPad. But there’s hope! Read on for a convenient list of some of our favorite POS systems for Android.

Epos Now

eposnow

Epos Now (read our full review) runs on any device that is compatible with Chrome or Safari. In fact, it’s one of the more affordable systems on the market.

While it doesn’t have the most robust offerings in some areas,  Epos Now gives you plenty of bang for your buck and is easy to set up and install. With a 30-day trial and an excellent set-up tutorial, Epos Now can save you a lot of initial time. While its interface isn’t flashy, it’s intuitive and there aren’t any distractions that get in the way of navigation. Running on any device with a compatible browser, it’s easy to keep tabs on real-time reporting and inventory levels.

The back end has some nice features that you can’t find in all point of sale systems. Purchase orders can be automatically created, along with barcodes (which can be customized). Permissions are also easy to set for different employees, giving them access to specific features.

Epos Now can be used for most retail operations as well as cafes, nightclubs, and other smaller food industry establishments. This POS features table management and check-splitting functions, plus a basic loyalty system. There are also a huge number of integrations that pair with the software, some available for free and some that will cost you an additional fee.

Epos Now’s customer service is a strike against it — it costs extra and has some less than glowing reviews online. However, for ease and affordability, this is a system to check out.

Read our full review or head on over to Epos Now’s website for more information.

ERPLY

erply-logo

If you have a bigger budget for your point of sale system and are looking for an Android-compatible device with very few holes, ERPLY (read our review) might be a smart bet. No, it’s not cheap, with the Standard package starting at $200 a month, but its features are extensive, and some of its functions, like customer management and loyalty, are top-of-the-industry in quality.

ERPLY isn’t the most user-friendly software on the market, but the learning curve is manageable and once you’ve gotten the hang of the system (something that takes a little time primarily because of how much the software has to offer), you should find it fairly intuitive.

The back end is where ERPLY really shines. There are customizable and printable purchase orders. The automatic reordering function is nice as well, and the supplier database — where you can store and track information from vendors — is truly unique. As I mentioned earlier, this system’s customer management feature is excellent, providing users with the ability to store tons of data on each individual customer (from bank information to credit limits). ERPLY also makes it easy to set up targeted promotions.

What’s more, there are more than 100 available reports, so the highly organized business owner is likely to find everything they’re looking for. Add that to the ability to pair with most major credit card processors, a wide range of integrations, and strong customer service, and ERPLY is a very strong retail system.

Read our full review for more information on ERPLY, or visit the ERPLY website to sign up.

Toast

Toast (read our review) is one of Merchant Maverick’s top-rated point of sale systems. Because it is Android-based, it is affordable (packages start at $79 a month) while offering a sleek, modern interface and an incredible number of features. Designed as an “all-in-one” POS for restaurants or any food-service business, Toast is extremely easy to use and operate, taking just minutes to set up and navigate.

Toast’s front end is intuitive even to novice employees, with all of the features you would expect, including easy check splitting, voiding, and table management. Toast offers a nice menu creation option and an excellent in-house reporting system.

Like ERPLY, Toast also thrives in the area of customer management. It’s simple to look up individual customers and see their spending habits and track their loyalty and reward points. For employees, Toast makes it easy to assess efficiency and to add and assign permissions.

Its loyalty program is an additional $25 a month; this is one of the few knocks on the system as a whole, but not entirely unreasonable. The gift card and online ordering functions are also available as add-ons, but they’re extremely useful and can be purchased without completely breaking the bank. Toast really thrives in the area of customer service, offering round-the-clock support and quick responses with no additional cost.

Read our comprehensive review of Toast, or head on over to the Toast website to sign up for a trial.

Vend

Vend (see our review) is another impressive POS system with many strengths and few weaknesses. With its ability to function on nearly any device that has an internet browser, it accessible for both iOS and Android apps.

Vend’s plans start at $99/month, and it also offers one of the better free plans around if you have a smaller business. It can handle nearly any sized retail establishment, as well as some light food-industry businesses, and it offers convenient hardware packages.

web-based-pos

With a 30-day free trial available and a convenient walk-through feature, Vend is certainly one of the easiest to use systems around. The company has recently improved its eCommerce platform, making an already strong product even better without upping its price.

Vend thrives in most back-end functions as you might expect. You can track customer purchases and store information while using a solid, built-in loyalty program that can target those customers and offer discounts and promotions. Inventory management is another plus as bulk items can be imported with ease. Reports make it simple to assess which items are selling well and which ones might need to be shelved.

Vend’s premium customer service costs extra but has relatively few complaints online.

Want to learn more about Vend? Read through our full review of Vend, or check out Vend’s website for details on sign-up.

NCR Silver

NCR Silver POS review

As you might expect from a company as large as NCR, NCR Silver POS (read our review) does an excellent job staying on top of current trends in the market and making sure that its customers have what they need.

As such, they offer a strong point of sale system that can be accessed on iOS or Android. NCR Silver is reasonably priced, with plans starting at $99 a month with just $39 a month extra per any added device.

NCR Silver Review

The software is targeted toward small to mid-sized businesses and plays well to that market, providing functions for nearly any retail establishment and most restaurants.

Functionality is the name of the game for NCR Silver. Its interface is simple to process and things that can be complicated in other systems, like mass imports, are easy to learn in this system. NCR Silver has excellent inventory management, and its Snapshot feature makes it possible to get an overview of your store and cash on hand with the push of a button. Employees are equally easy to manage and can be given individual pin numbers and assigned permissions.

A recently added mobile ordering function is another unique feature, and the ability to integrate with most major credit card processors is a big plus. If you’re looking for specific reports, NCR Silver might be slightly lacking but, on the whole, it’s difficult to imagine that the software would leave you wanting for much.

Read our full review of NCR Silver for more details about this Android-compatible POS system, or simply head over to NCR Silver’s website.

Final Thoughts

With so much emphasis on iPad-based solutions, it’s often easy to forget about the loyal Android users. For the budget-conscious business owner, finding a system that can be used on Android devices might be a quick way to save a few pennies from the get-go. Fortunately, some of the top systems around offer this option, and a few others have made promises to come out with an Android app within the year. When that happens we’ll continue to update this post.

The post The 5 Best Android POS Systems appeared first on Merchant Maverick.

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The Best Credit Card Processing Apps for Small Retail Businesses

small-business-credit-card-processing-app

Say you have a small retail business. You don’t have a lot of money to invest in a super-complicated POS, and you don’t want to deal with a multi-year processing contract. Frankly, the idea of trying to narrow down the options in both categories at the same time is a little bit daunting. But enter another option: an app for a tablet (or even a smartphone) that bundles payment processing and POS software all in one go, with no contract or commitment. A single app with all (or at least most) of the features a brick-and-mortar storefront could want. But what are the best credit card processing apps for small retail businesses?

Cost is definitely part of the consideration, but more than that you need to make sure any software you use actually delivers the features you need to run your business. Most processing apps tend not to be as full-featured as a full POS, but they are capable of delivering on core needs. After we go over which features should be a priority, we’ll get into the most promising apps that let you process credit cards and run your business together.

Credit Card Processing Apps For Small Retailers

In addition to choosing apps based on the most useful features, we had two other criteria in choosing the apps: first, they had to be mobile apps for tablets (and preferably smartphones). Second, they must offer a bundled payment solutions. A couple of the options on the list allow you to bring your own processor if you want, but they do offer their own payment option as a default.

In no particular ranking, here are my favorite picks for retail-focused credit card processing apps:

Square

Square business model and mobile credit card processingSquare does have a specialty POS app for retailers, called Square for Retail. That one doesn’t actually make the cut because it’s designed for larger businesses and it actually lacks many features found in the basic free app, Square Point of Sale.

Point of Sale has definitely come a long way from just a basic mobile POS app, and it’s absolutely a solution that will grow with your business. Its clear, transparent pricing strategy (2.75% for swiped/dipped/tapped transactions) and robust app make it an attractive option for retailers. But then there’s the assortment of add-on services (email marketing, appointment scheduling, loyalty, payroll and more) that all integrate seamlessly. Combined with the huge assortment of supported phones and tablets, and the wide mix of supported hardware, and it’s hard not to see the appeal.

While Square does offer payroll and employee management, these features will cost you more — $5 per employee per month for each.

Something I do want to point out: Square does have many iPad-only features, but much of its hardware is equally compatible with Android devices as it is iPads, which is a major departure from most apps that favor the Apple ecosystem.

PayPal Here

PayPal Here review: One of the top Square alternativesPayPal is an obvious choice for a lot of retailers, especially those who sell online as well as in person. If you’re not interested in eCommerce, PayPal is still a good option because it does integrate with some very well known POS systems. PayPal also has its own credit card processing app, PayPal Here.

While PayPal Here is not quite as robust as the other options on this list (especially regarding inventory), it’s a very stable app with great pricing (2.7% per swipe/dip/tap) and a wide array of supported devices and compatible hardware. It’s the only app on this list to support Windows devices at all, and the phones on your tablet or phone doubles as a barcode scanner for both Android and iOS. Plus, you get up to 1,000 free employee accounts.

Plus, near-instant access to funds through your PayPal account is a pretty awesome deal, especially if you get the PayPal Debit card. Add in free sub-user accounts with restricted permissions (something Square will charge you monthly for), and you can see why PayPal makes the cut.

Shopify

Shopify started as an eCommerce offering but these days it’s added a powerful POS app that also works on smartphones as well as tablets. Everything syncs up nicely for a seamless experience whether you’re selling online, in a store, or even on the go, and while the smartphone version of the app is more limited, it’s still quite functional. Shopify’s features definitely line up more with a full-fledged POS than just a mobile POS.

Unsurprisingly, that means it’s a bit more expensive than the two previous options on this list. Shopify’s plans start at a very reasonable $29/month for its online store. If you want the countertop retail solution, that’s a $49 add-on per month, but you don’t need to purchase additional licenses to add more devices, which definitely ups the value.

You can also create staff PINs without creating staff accounts — which means if only a few of you need admin privileges but you do have a large staff and want to track who is running the register, you can get PINs without paying for additional accounts.

However, I do want to call attention to an underplayed solution Shopify offers: its Lite plan. For $9/month, you can sell on Facebook and other social media platforms, add a buy button to your blog, and use the POS app. The caveat is that you can’t add the retail package to it — which means while you have the app, you don’t have support for the receipt printer or cash drawer.

ShopKeep

Like Shopify, ShopKeep is more of a full-fledged POS than a mobile unit. But unlike Shopify, it’s not an eCommerce solution. It’s an iPad POS targeting all kinds of small businesses: retailers, yes, but also restaurants and quick-service environments. ShopKeep specifically targets small and medium-sized businesses, whereas many of these solutions are happy to tout that they work for businesses of all sizes.

ShopKeep’s user interface is highly intuitive, but also feature-rich, which is a major contributor to its popularity. In addition to its advanced inventory tracking tools, you get employee time-keeping, customizable reporting, and more. It also has a record for excellent (unlimited) customer support via email or live chat.

Sadly, there’s no smartphone app support for processing, but ShopKeep does offer integrated payments. Merchants get an interchange-plus plan based on their volume, which is pretty awesome considering there’s no contract involved, either. Everything is on a month-to-month basis. There’s also an additional $69 monthly charge per register.

Honorable Mention: SumUp

While SumUp has a few limitations — it lacks, for example, the ability to process simultaneously on multiple devices — it is overall a solid credit card processing app. The app supports a solid item library and variants, plus convenient tax settings. While there’s no offline mode and no invoicing, SumUp does have an interesting feature in its SMS payments. The app allows you to send a text message to a phone, with a link embedded. Customers can open the link, enter their payment information and complete the transaction.

Pricing is identical to Square for retail transactions: 2.75%. There is no keyed entry option within the app, but the low-priced virtual terminal (at 2.9% + $0.15, even below Square’s rate) is a workaround, though not one you should use for the bulk of your processing.

While new to the US market, SumUp has been operating in Europe for a few years, so it definitely has experience in the processing industry, and so I expect it to see fewer growing pains than other new solutions.

Must-Have App Features for Retailers

It’s safe to say what app features a business needs tends to vary from one business to the next. But there are definitely commonalities — solid inventory management or the ability to print receipts, for example. Check out our comprehensive comparison chart below to see how these systems compare to one another. 

Square for retail review logo imageSquare PayPal Here Shopify Shopkeep SumUp
BASICS
Integrated Processing Yes Yes Yes (Other options available) Yes (other options available) Yes
Processing Rates (for Most Swiped/Dipped Transactions) 2.75% 2.70% 2.70% Interchange-Plus based on volume 2.75%
Monthly Fee $0 $0 Plans start at $9/month $69 per register $0
Number of Devices Unlimited Unlimited Unlimited 1 (additional registers $69/month) 1
Tablet Support Apple, Android Apple, Android, Windows Apple, Android Apple Apple, Android
Smartphone support Apple, Android Apple, Android, Windows Apple, Android N/A Apple, Android
Email/SMS Receipts Email/SMS Email/SMS Email Only Email Only Email/SMS
Receipt Printer Connectivity Bluetooth, Ethernet, USB Bluetooth, LAN, Wireless Bluetooth, USB, LAN Bluetooth, Ethernet Bluetooth, LAN
Cash Drawer Connectivity Yes (Tablet Only, With Printer Connectivity) Yes (With Star Printer Connectivity) Yes (iPad Only, with Printer Connectivity) Yes (With Printer Connectivity) Yes (with Printer Connectivity)
Barcode Scanner Yes (Bluetooth for iPad only; USB for Android) Yes (USB for windows, device camera for iOS/Android) Yes (Bluetooth) Yes (Bluetooth) No
FEATURES
Split Tender Yes Yes Yes Yes No
Offline Processing Mode Yes No Very Limited No No
Full and Partial Returns Yes Yes Yes (including store credit) Yes (Check store credit) Full Only
Sub-User/Employee Accounts Yes (monthly fee) Yes (free) Yes (PINS/accounts) Yes Yes (Limited)
Discounts by $ or % Yes Yes Yes Yes No
Customizable Receipts Yes Yes Yes Yes No
Generate Invoices Yes Yes Yes No No
INVENTORY
Bulk Item Upload Yes No Yes Yes No
Item Counts Yes No Yes Yes No
Item Variants Yes Yes Yes Yes Yes
Item Photo Yes Yes Yes No Yes
Create Item From App or Dashboard Yes Yes Yes Yes No (App Only)

It’s worth mentioning that many of these systems have FAR more features that we don’t cover in this chart (think: virtual terminals, eCommerce support, supported integrations, etc.). If you really want to learn what a system is fully capable of, I recommend checking out our complete review of each credit card processing app.

Processing with Square or PayPal Here? Up Your Inventory Game with Shopventory

With retail environments, inventory is usually a major concern. Shopventory is a monthly add-on that works with Square, PayPal Here, and the Clover system (except Clover Go). It allows for inventory tracking and reporting, bundling, variants, and more. The biggest difference will be that you’ll no longer be using your credit card processing app for inventory reports or management. Everything will be done through Shopventory’s dashboard. Check out our Shopventory review for more information.

Final Thoughts

When it comes to software and processing, there isn’t a good one-size-fits-all solution for merchants. Every business’s needs are unique, so what works best for one business may not be good for another. Many of the credit card apps we’ve listed here have no monthly fees, and others offer free trials or a free pricing quote. They are all top-rated offerings, as well. The biggest difference you’ll find is the feature sets and little differences in the user interfaces.

If you’re on the fence about which to choose, I recommend checking out our full reviews of each product. Got questions? We’re always here to help, so please leave us a comment!

As always, thanks for reading!

The post The Best Credit Card Processing Apps for Small Retail Businesses appeared first on Merchant Maverick.

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The Best Credit Card Processing Apps for Quick-Serve Restaurants

It’s time to upgrade the POS for your coffee shop, but you haven’t got a clue what to look for. Maybe you’re not sure you need a full-fledged POS, or you’re worried about the cost — or you don’t want to be locked into a multi-year credit card processing contract. Where do you even start looking for the right solution?

As far as technology needs go, quick-serve businesses like bakeries, cafes, and ice cream parlors straddle the line between retail shop and restaurant. What POS features work for a retail business won’t quite cut it, but there’s no need for many of the features found in a full-service restaurant POS. Credit card processing apps combine the convenience of a POS and a merchant account into one single solution, with the convenience of a flexible (even mobile) setup.

We looked over the options for quick-serve businesses and put together a list of the best options. But first, a few criteria!

Choosing the Best Apps for Quick-Serve Businesses

A lot goes into choosing a credit card processing app — the cost, of course, as well as features. Our primary criteria, the non-negotiable elements, were that the app was a true app, something available on a tablet (and ideally a smartphone), and that it had a built-in payment processing option offered by default. A couple apps on this list do allow you the choice of integrating your own processor, though you should make sure the rates are competitive if the app charges any additional fees.

Additionally, we narrowed down the options based on whether the apps offered features essential for quick-serve businesses like cafes and ice cream parlors to function. There’s no one-size-fits-all approach, but there are some core themes to look out for. Check out feature comparison chart below for more information, or read on for our top picks for credit card processing apps!

Toast POS

toast pos reviewToast is an award-winning POS targeting all sorts of restaurants, including quick-serve businesses. It runs exclusively on Android tablets, with an intuitive user interface. It’s definitely feature-rich, with several add-on programs you can opt for (inventory, loyalty, online ordering), making Toast even more functional.

Toast only allows you to use its processing services, and your rates will vary. Plans start at $79/month and allow you up to 2 registers; with higher-tier plans (starting at $99/month), you get unlimited registers. It’s also worth noting that Toast, like Square and PayPal, requires you to use its processing services, and your rates will vary.

Breadcrumb POS

Whereas Toast is entirely Android-based, Breadcrumb POS is an iPad-exclusive system that works as part of Upserve’s larger restaurant management ecosystem. Feature-rich and designed to accommodate many types of businesses, Breadcrumb even integrates with GrubHub for online ordering and delivery.

Breadcrumb’s payment processing arm offers interchange-plus plans for merchants: you’ll pay interchange rates plus a $0.15 fee per each transaction. For very small-value tickets, this could wind up being more expensive than a percentage-based transaction, which is worth taking note of. However, an interchange-plus plan on a month-to-month contract is a good deal.

Breadcrumb’s monthly service fee might make to think twice compared to some of the other options on this list, but the value of the features you get is absolutely worth considering. The Core plan will start you at $99/month, with the mid-tier plan starting at $249.

Square

Square business model and mobile credit card processingSquare‘s free mPOS app, Point of Sale, remains hugely popular with all kinds of businesses. But with its inventory management and reporting, as well as custom tipping features, it has the core features most bakeries, cafes, and other quick-serve businesses need to thrive — plus multiple add-ons (such as loyalty and payroll) to make management even easier. The eCommerce integration even allows people to place orders online and pick them up in person, and there’s a delivery system through Caviar.

Without a doubt, one of Square’s biggest draws is its clear, transparent pricing. A solid 2.75% per swipe is very reasonable and the lack of a per-transaction fee keeps the costs down for businesses with low ticket values. There are no mandatory monthly fees, either — you pay only for the transactions you process, and any add-on services you opt into.

PayPal Here

PayPal Here review: One of the top Square alternativesPayPal’s mPOS solution, PayPal Here, isn’t quite as robust as the full-fledged POS systems that PayPal also integrates with. But it’s a highly mobile app available on multiple platforms, including Windows devices. The app doesn’t have a glut of features the way Square does, but it has all the essentials, from tipping to discounts.

Like Square, one of the big draws — especially if you have a small average ticket size — is its pricing: 2.7% per swipe, with no monthly fees. PayPal’s easy integration with all sorts of eCommerce services and instant access to funds also tend to be big draws for merchants.

ShopKeep

Rather than build a solution that appeals to businesses of all sizes, ShopKeep opted to tailor its POS software to small and medium-sized businesses, a decision that continues to define its capabilities. However, the company does cater to small and medium businesses in a variety of industries, including quick-serve businesses.

Feature rich and highly intuitive, ShopKeep even offers advanced inventory and timekeeping at no extra charge, which definitely adds to the value.

ShopKeep’s payment processing arm offers interchange-plus plans based on your monthly volume, which means possible per-transaction fees. ShopKeep charges $69/month per register, but has no contracts or other monthly fees, all of which are a great deal for merchants.

Must-Have Features for Quick-Serve Businesses

Apart from being a tablet app with integrated processing, I looked at some other features in creating my list. Menu creation is important — and while variants are great, the presence of categories and add-ons was more important. Tipping, kitchen receipt printing, and location management also merited consideration. Check out the table below for detailed information.

Toast Breadcrumb reviewBreadcrumb Square for retail review logo imageSquare PayPal Here Shopkeep
BASIC TECH
Integrated Processing Yes Yes (other options available) Yes Yes Yes (other options available)
Processing Rates (for most swiped/dipped transactions) varies interchange + $0.15 2.75% 2.70% Interchange-Plus based on volume
Monthly Fee $79 and up $99 and up $0 $0 $69 per register
Number of Devices 1-2 for base plan, unlimited for higher plans 1 ($50/additional) Unlimited Unlimited 1 (additional registers $69/month)
Tablet Support Android Apple Apple, Android Apple, Android, Windows Apple
Smartphone support N/A N/A Apple, Android Apple, Android, Windows N/A
Email/SMS Receipts Email/SMS Email Only Email/SMS Email/SMS Email Only
Receipt Printer Connectivity LAN Wi-Fi, Ethernet Bluetooth, Ethernet, USB Bluetooth, LAN, Wireless Bluetooth, Ethernet
Cash Drawer Connectivity Yes Yes (With Printer Connectivity) Yes (Tablet Only, With Printer Connectivity) Yes (With Star Printer Connectivity) Yes (With Printer Connectivity)
FEATURES
Split Tender Yes Yes Yes Yes Yes
Offline Processing Mode Yes Yes Yes No No
Sub-User/Employee Accounts Yes (free) Yes (free) Yes (monthly fee) Yes (free) Yes (free)
Tips by $ or % No (By % only) No (By % only) Yes Yes Yes
Add Tip after Signing Yes Yes Yes (iPad only) No Yes
Customizable Receipts Yes Yes Yes Yes Yes
Kitchen Ticket Printing Yes Yes Yes (iPad only) No Yes
Multi-location management Yes Yes Yes No Yes
MENU
Bulk Item/Menu Upload No Yes Yes No Yes
Item Counts With Inventory add-on Yes Yes No Yes
Item Add-Ons/Modifiers Yes Yes Yes Yes Yes
Item Photo No No Yes Yes No
Create Item from App or Dashboard Yes Yes Yes Yes Yes
Item Grouping/Sub-categories Yes Yes Yes Yes Yes

You can also browse our restaurant POS software and mobile payments categories for more solutions!

Final Thoughts

There’s never one right answer to the question “which software is right for me?” The best we can do is say “This is a good choice for lots of businesses” and explain the caveats. As far as credit card processing apps for quick-serve businesses, you need to have a firm number in mind for how much you’re willing to pay, and know which features or abilities the app must have, and go from. Our top picks — Toast, Breadcrumb, Square, PayPal Here, and ShopKeep are all targeted at the industry and so they do have some similarities and core capabilities. But you’ll also find major differences in costs and some features (inventory being a noteworthy one). So know what you need and make sure the system you choose fulfills those basic requirements.

As always, thanks for reading! If you’ve got questions, we’d love to help you out. Check our comment guidelines and leave us a comment!

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The Best Credit Card Processing Apps For Mobile And Service Businesses

mobile-card-payment-app-service

Being able to take payments on the go without having to jump through five million hoops is crucial for mobile businesses, whether you’re a service business that visits customers at home or just a small business without a permanent storefront. That’s where credit card processing apps come in: Combining integrated payments and feature-rich POS systems that run on smartphones and tablets, they’re designed to operate anywhere you can get a cellular or Wi-Fi signal.

We took a look at the most promising credit card processing apps for mobile and service businesses, comparing their features as well as their processing rates. Then, we compiled the best options into a list!

Choosing the Best App Features for Mobile & Service Businesses

If your business is primarily service-based or you tend to do more pop-up sales and events than deal with retail storefronts, you probably don’t need (or want) a whole lot of hardware. What you do need is an EMV-friendly reader and a smartphone or tablet to run the system from.

We used two primary criteria in deciding this list: first, the product has to have integrated payment processing, and the app must be available on a tablet (preferably a smartphone as well).

While hardware may not be a priority, knowing which systems can work as a countertop system as well as mobile is helpful. Invoicing, virtual terminals, solid sales tax management, and decent item libraries were also factors. Take a look at our comprehensive comparison chart to figure out which system might work best for your particular needs.

Square for retail review logo imageSquare PayPal Here Shopify Payline Mobile SumUp
BASICS
Integrated Processing Yes Yes Yes (Other options available) Yes Yes
Processing Rates (for most swiped/dipped transactions) 2.75% 2.70% 2.70% Interchange + 0.5% or 0.3% 2.75%
Monthly Fee $0 $0 Plans start at $9/month $0 / $9.95 $0
Number of Devices Unlimited Unlimited Unlimited Unlimited 1
Tablet Support Apple, Android Apple, Android, Windows Apple, Android Apple, Android Apple, Android
Smartphone Support Apple, Android Apple, Android, Windows Apple, Android Apple, Android Apple, Android
Email/SMS Receipts Email/SMS Email/SMS Email Only Yes Email/SMS
Receipt Printer Connectivity Bluetooth, Ethernet, USB Bluetooth, LAN, Wireless Bluetooth, USB, LAN No Bluetooth, LAN
Cash Drawer Connectivity Yes (Tablet Only, With Printer Connectivity) Yes (With Star Printer Connectivity) Yes (iPad Only, with Printer Connectivity) No Yes (with Printer Connectivity)
FEATURES
Split Tender Yes Yes Yes Yes No
Offline Processing Mode Yes No Very Limited No No
Full and Partial Returns Yes Yes Yes (including store credit) Yes Full Only
Sub-User/Employee Accounts Yes (monthly fee) Yes (free) Yes (PINS/accounts) Yes Yes (Limited)
Discounts by $ or % Yes Yes Yes Yes No
Tipping by $ or % Yes Yes No Yes Yes
Multiple Tax Rates Yes Yes Yes Yes Yes
Adjust Tax Rates In-App Yes Yes Yes Yes Yes
Customizable Receipts Yes Yes Yes Yes No
Generate Invoices Yes Yes Yes No No
Virtual Terminal Yes Yes (monthly fee) No Yes Yes
INVENTORY
Bulk Item Upload Yes No Yes No No
Item Counts Yes No Yes No No
Item Variants Yes Yes Yes No Yes
Item Add-ons Yes Yes No No No
Item Categories Yes Yes Yes No Yes
Item Photo Yes Yes Yes Yes Yes
Create Item from App or Dashboard Yes Yes Yes Yes No (App Only)

You can check out our reviews of each service for more information about features, user experience, and more.

Square

Square business model and mobile credit card processingSquare made its name with a mobile processing service that anyone could use, and while the company is definitely catering to larger entities these days, small and mobile businesses still make up a good portion of Square’s merchants. Square’s totally free processing app makes it easy to create an item library of physical products as well as services.

Square’s tax rate settings are easily adjustable from within the mobile app and you can pre-program different rates if you find yourself flipping between different locations often.

In addition, Square offers invoicing, recurring invoicing/storing cards on file, and a free virtual terminal. You can even integrate Square’s appointment booking software seamlessly.

Square will charge you 2.75% per swiped transaction, but invoicing will run you 2.9% + $0.30, and virtual terminal transactions will cost you 3.5% + $0.15.

PayPal Here

PayPal Here review: One of the top Square alternativesPayPal Here is another staple of mobile businesses with a free mobile app. PayPal has the advantage of massive eCommerce support as well as a solid mPOS so you can seamlessly blend different aspects of your business. Plus, your funds are available almost instantly in your PayPal account, and with the PayPal debit card, you can spend them anywhere. The free mobile app isn’t quite as feature-rich as Square’s, but it’s highly capable.

You’ll also find PayPal Here’s tax settings are adjustable within the app and you can easily accommodate different sales tax rates. Like Square, you get free in-app invoicing. However, if you are looking for a virtual terminal or recurring billing, they’re going to run you an additional $30 and $10 per month, respectively, which is a fairly high price tag.

You’ll pay 2.7% per transaction in the app, whereas invoices will run you 2.9% + $0.30. Virtual terminal transactions (not counting the monthly fee) cost 3.1% + $0.15.

Shopify

Shopify started out as just an eCommerce offering but it’s expanded into a multi-channel solution for business. You can get Shopify’s Point of Sale app for as little as $9/month with the Lite plan, or you can upgrade to a countertop-friendly version with the Retail package, and even add on integrations for appointment booking. However, if you don’t /need/ a receipt printer or cash drawer and don’t sell through your own site online, the Lite plan will absolutely get you through.

Shopify isn’t the most advanced credit card processing app out there — for example, it doesn’t support tipping — but overall it has most of the features mobile and service-based businesses need, and its integration with the eCommerce tools is definitely an asset. It even allows invoicing.

Shopify allows you to set a tax rate for a shop location and create overrides and exemptions. One thing I do like that I don’t often see in these sorts of apps is tax rates based on GPS location, which eases the burden on you considerably.

For Shopify Payments (the default processing method), you’re going to pay 2.7% per transaction to start out, though if you opt for the higher-tiered plans you’ll see some savings.

Payline Mobile

Payline is one of our favorite merchant account providers, and we like their mobile solution because it’s available independently of the other offerings and suitable for low-volume businesses, which isn’t common with traditional merchant accounts.

The app is overall solid, with inventory features, tipping, and discounts. While there’s no invoicing feature, the mobile plans do offer access to a virtual terminal. The app is also designed for mobile use only: it doesn’t support retail/countertop processing features like cash drawers or receipt printers. However, Payline supports multiple tax rates for different items as well as a master tax rate for checkout, depending on your needs.

Payline’s mobile products offer interchange-plus pricing, too: the Start plan (formerly Spark Plan) will charge you 0.5% over interchange plus $0.20 per transaction with no monthly fee; the Surge plan charges a 0.3% markup plus $0.20, with a $9.95 monthly fee. The $0.20 per-transaction fee is a little high, but doesn’t put Payline Mobile in the realm of unreasonable pricing. However, it does mean businesses with larger ticket sizes will feel the effects of that per-transaction fee less.

Spark Pay

Capital One’s mobile processing solution Spark Pay is part of the larger “Spark” line of businesses solutions, which includes a fairly advanced online store. However, despite that, Spark Pay the mobile app stands alone, with no integrations.

It has all the major features a merchant would need — tipping, custom discounts, an item library, and support for a countertop setup. Unfortunately, there’s no invoicing, and Spark Pay’s virtual terminal is only in beta mode. You can only set one tax rate in the app as well. However, the major shortcoming is simply that while Spark Pay does offer EMV terminals, there’s not currently an EMV-compliant mobile reader, something that all the other options here do offer.

That said, Spark Pay does offer great customer service, and its pricing is competitive. On the Go plan, there’s no monthly fee and transactions cost 2.65% + $0.05. The Pro plan has a $19 monthly fee, but your rates drop to 1.99% + $0.05.

SumUp

SumUp has been operating in Europe for several years now, but it’s only reached the US in the past year, which definitely makes it the newcomer. The app is overall solid, though more limited than the others on this list.

You do get a free mobile app and free virtual terminal, as well as a fairly unique tool: SMS payments where customers can complete a transaction by opening a link sent through text message.

However, you can only process on one device at a time, so while you can create sub-user accounts, there’s not much of a benefit. SumUp does support multiple tax rates, but tax rates can’t be deleted when they are associated with an item. You’ll have to delete the item first.

The lack of discounts and the ability to make some changes through the dashboard are a bit disappointing — but the fact that you can manage everything from within the app is a major improvement over a platform like Clover Go, which requires you to make many adjustments in the web dashboard.

There are no recurring billing or card-on-file options, though, and no invoicing, either. That said, SumUp charges a simple 2.75% per transaction, and 2.9% + $0.15 for virtual terminal and SMS payments, with no monthly fee.

Final Thoughts

I’m usually pretty hesitant to recommend one product above all others without consideration of the differences from one business to the next. And that’s true here. If you really only have simple needs, any of the options on this list will serve you well. As your needs get more advanced, it’s definitely worth looking at more advanced setups such as Square or PayPal Here. And as always, the price is a major consideration. Make sure you run the numbers and are confident the rates you will pay are competitive.

The good news is that all of these services have a no-monthly-fee option so you can try them out with no risk. I encourage you to check out our complete reviews of any credit card processing app you’re interested in pursuing. And if you have questions, I encourage you to reach out. We’re always here to help, so feel free to leave us a comment!

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6 POS Systems That Are Good At Inventory Management

When casually shopping for a new point of sale system it’s easy to focus on things like the software’s price point, its design, and how simple it is to use. But, for any sizable retail or restaurant establishment, one of the most important components of a POS system is its inventory management.

Most of the top systems on the market come with built-in inventory tools, but each one is different in terms of the features and functionality on offer. There’s really no excuse to stick with a system that can’t quickly help you analyze your inventory and determine how to maximize your profits. Read on for a look at a few point of sale systems that have exemplary inventory management functions.

Vend

Vend (see our review) does a lot of things well (that’s why it’s already earned one of our coveted 5-star ratings). It numbers among the most user-friendly systems on the market, requiring very little training to install or operate. Vend is continually updating and integrates with dozens of companies. With a limited free option and plans starting $69 a month, Vend is also budget friendly.

Vend’s inventory management is easy to maneuver without sacrificing functionality. This POS allows you to import a CSV file to easily transfer large amounts of inventory. You can also import existing barcodes or print new ones. There is a wide variety of options for organizing your products, making it possible to build customizable reports. The centralized product catalog is also a nice function.

Vend comes with a built-in way to automate promotions, making it possible to set discounts across multiple stores or create discounts for individual customers. Stock orders can be automatically generated once a certain item dips below a set point. What’s more, Scanner by Vend simplifies stock counts.

Lavu

While Lavu (read our review) is best suited for the restaurant or food service industry, its inventory management feature is robust enough to handle smaller retail stores as well. Lavu has a simple and modern interface and is customizable to your business needs, whether you need table management for a restaurant or are just operating a food cart or cafe. It also starts at just $59 a month with a contract, making it highly affordable. Best of all, its inventory management is top-notch. As you might expect, Lavu has real-time inventory monitoring which immediately informs servers when an item is low or out of stock.

You can choose for purchase orders to automatically update or create them manually. It’s also easy to transfer inventory items from restaurant to restaurant or order items from a warehouse directly from your POS. Lavu provides easy-to-read reports on what items are selling well at individual locations and can track customer trends to help diagnose profitable items.

Hike

Hike (read our review) is an affordable retail system (starting at $49 a month) with surprisingly robust inventory management that could also be utilized for small food carts or cafes. Hike’s mobility makes it a nice option for businesses that want their employees to be able to interact on the floor with customers; its employee management is also strong. The system can handle an unlimited number of products and is custom made to handle large amounts of inventory. Custom barcodes on receipts make it easy to look up products. Virtually everything can be automated, from re-ordering to setting up reminders and shipping items between stores.

Hike’s purchase ordering is intuitive, as is its ability to track orders online. Inventory can be quickly imported in bulk, and a central inventory system makes it possible to keep tabs on your stock across multiple locations from one system. You can schedule a full or partial inventory count in advance to save time as well. There are myriad categories and subcategories that you can place items into, making it easy to search for them.

NCR Silver

NCR Silver Review

NCR is a behemoth of a company, but it has carved out a nice niche in the POS world and continues to impress. NCR Silver (check out our review) offers strong customer support and was created with the business owner in mind, featuring an interface that can get customers through the line quickly. Pricing starts at $79 a month with an annual contract.

NCR is one of the rare products whose inventory management is equally strong for both retail and restaurant establishments. Inventory can be viewed in real-time and, for larger businesses with multiple locations, it’s easy to toggle back and forth from store to store to check product amounts. Like with Hike, many of the inventory functions can be automated to save employee hours. Orders can be made automatically once stock drops below a certain level, and variations for products, like size and color, can easily be added.

For restaurants, forced and optional modifiers can be added to boost sales. The Inventory Snapshot feature also lets you see the total inventory you have on hand at any given moment. NCR Silver’s analytics, predicting item sales and profits from inventory, are also top notch.

Revel

revel systems pos

Revel (read our review) has emerged as one of the big players in the POS world and stays at the forefront of the industry with constant updates and expanding integrations. Featuring a flexible pricing structure, the company is equipped for both restaurant and retail businesses and its inventory management has all of the functions you would want in an easily digestible format.

Revel offers a convenient style matrix for adding large amounts of inventory en masse with customizable category options for easy searches. For restaurants, it’s easy to check out ingredient levels and costs. Revel allows you to create your own purchase orders, including a convenient function where you can note if only a partial order arrives. As with some of the other systems, inventory levels can be viewed in real time and alerts can be set up when products are running low — or you can have the system automatically order new stock. Revel also has an inventory app that can be downloaded, turning your phone into a scanner.

talech

talech review

talech (check out our review) continues to be one of the more underrated POS systems on the market. Like Revel, talech updates constantly and can integrate with virtually every credit card processor. With plans starting at $62 a month with a full year’s payment, it’s also relatively affordable.

This highly customizable and scalable software is a strong option for small to mid-sized food and retail businesses, and one of its biggest pluses is its strong inventory management system. There is an option to create your own barcodes as a PDF, saving money on hardware. The inventory log makes tracking products and assessing their viability simple. Items can also be bundled and sold as a single unit while still tracking and recording each individual item to analyze later. talech is a nice product for businesses with more than one location, as discounts and other pricing changes can all be managed remotely from a single station. While talech isn’t quite as robust in some other features as its competitors, it more than holds its own in terms of inventory management, making it an affordable option.

Final Thoughts

Price, ease-of-use, and aesthetics matter, but depending on what type of business you operate, strong inventory management may actually be the most important feature to look for when shopping for a POS. Before purchasing a new system, do your research and ask as many questions as you can about the inventory features available. Whenever possible, take advantage of free trials.

Good luck, and happy selling!

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Top POS Systems For Liquor Stores

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Growing up, as I did, in a conservative household, liquor stores always felt a bit seedy. There was an element of danger to them, as if just opening the door and walking inside (even when of a legal drinking age) would be setting yourself up for negative consequences. Now? I could spend hours perusing an individual store’s selection, reading descriptions on bottles from the scores of local distilleries that have all cropped up seemingly overnight.

Liquor stores are unique businesses with constantly fluctuating inventory and price changes, meaning that choosing an effective point of sale system is extremely important. You’ll need to make sure the system is strong in these areas:

  • Inventory Management: Even a small liquor store will have thousands of individual products – if not more — and keeping track of every bottle or item on hand can be daunting.
  • Employee Management: While you want to trust all of your employees, the fact of the matter is, it’s an industry where theft is often rampant. A POS system that tracks transactions and can be easily checked is crucial.
  • Customer Management: Whether you’re dealing with customers who come in almost daily or those who buy a single bottle of brandy at Christmas each year, a POS system can track preferences and send out individualized promotions to attract return customers and boost profits.

Here are some of the top POS systems on the market for use in liquor stores:

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mPower Beverage

mPower Beverage is a point of sale system specifically designed for liquor stores, so you would expect it to have a leg up on other, broader systems on the market. And you wouldn’t be disappointed. mPower is outstanding at what it does. There is a custom inventory system that allows you to easily review products on hand (and sales history) on one intuitive screen while also predicting inventory needs in the future. Purchase orders can be created within the program or directly by the vendor, whichever you prefer.

mPower also offers a built-in loyalty system that keeps track of money spent and can be customized to give different rewards for purchasing different products. The program is searchable, making it easy to track repeat customers; it can store personalized information about individuals, and offer store credit. There are more than 70 different reports offered as well, and permissions can be assigned to individual employees — a definite bonus in an industry where turnover is high. mBeverage can even create custom reports if a client needs something even more specific. Integrations are a nice feature with mBeverage, which offers Beverage Media, BottleCapps, Drizly, Drync, MiniBar as well as QuickBooks for accounting

Lightspeed Retail

Lightspeed Retail (read our review) is one of the more versatile retail POS systems around, and with a flexible pricing structure, it’s likely they have all the features your liquor store will need to thrive. Lightspeed has a strong inventory system, allowing for data to be imported via a CSV or Excel file. Stock can be ordered directly through the POS and you can create a single purchase order for multiple vendors.

Lightspeed offers terrific reporting capabilities, allowing for real-time analysis. Its employee tracking lets you see who is ringing up what products and cuts down on the potential for fraud. Its gift card system is also top notch, storing customer information and predicting future purchases.

As a bonus, Lightspeed can be exceptionally mobile, allowing employees to walk around the store and pull up descriptions of various spirits that can be programmed into the system. With its own integrated payments system and multi-store functionality, Lightspeed is an all-in-one solution.

ShopKeep

ShopKeep (read our review) isn’t the cheapest system on the market, but there’s a reason why we have it rated 5 stars. If you’re looking for fantastic reporting and inventory management, it’s difficult to do better than this POS. All inventory can be imported in just minutes, and alerts can be set up for when a product is running low.

Shopkeep has excellent reporting, with an easy-to-read layout to assess what items are selling well and which ones should probably be nixed. Employee hours and permissions can all be viewed remotely and organized on the back-end, and sales histories for each register are tracked.

ShopKeep’s mobile app is also outstanding, allowing you to check on sales in real time and manage multiple locations from the palm of your hand. The POS integrates with many of the standard accounting programs and can be customized to meet the needs of your business. Again, many of these come at an added cost, meaning that you might be able to find exactly what you need for a cheaper price. However, ShopKeep certainly has the functionality to meet even the most complex liquor store’s needs.

KORONA.pos

KORONA.pos (read our review) is a cloud-based system that is intended to fit the needs of most small to mid-sized businesses. The retailer will work with a business to set up a POS specifically designed to handle whatever that business might need and there are a handful of functions that are tailor-made for liquor stores. KORONA has the capability to handle millions of products. That may be a bit more than your single store is processing, but it shows KORONA’s commitment to inventory management. There is a nice feature that runs automatic inventory audits and can identify discrepancies quickly. When you run a full inventory count, KORONA creates intelligent count sheets automatically.

Security is also a strong suit for this POS. Every transaction is saved and can be monitored, and suspicious transactions are immediately flagged. Its reporting capabilities are robust and can identify products that are cutting into the business’s profit margin. KORONA offers a strong number of integrations and, with an unlimited free trial available and low starting price point, it should be a strong contender for most liquor stores.

talech

talech review

talech (read our review) is another competitively priced POS that can be customized to meet the needs of a business owner. One of the best things about talech is its customer management. This POS can upload customer information and then create custom marketing campaigns.

As you would expect, its inventory management is also top-notch. You can generate your own barcodes, saving you valuable time and eliminating the need to buy an additional scanner. Price changes can be added to categorized groups. Products, categories, and discounts can also be synced across multiple locations, which is a huge benefit for liquor stores as prices are constantly fluctuating. With talech, you can make your own purchase orders and get alerts when inventory is low.

For security, the POS offers a manager swipe card, making it possible for only the person in charge to void orders or perform other administrative actions. For integrations, talech is teamed up with OneSaaS to offer more than 30 different programs.

Final Thoughts

Managing and maintaining a profitable liquor can be a tricky proposition. There is a large amount of inventory to keep track of with prices and discounts that need to be updated daily. There are also many instances of theft in the industry, making security of the utmost importance. But, fortunately, a good point of sale system can alleviate a lot of that stress. Many systems can meet your basic needs, but we believe the apps on the list will provide you with a good jumping off point.

Know of a good liquor store POS we didn’t mention? Use any of the systems above? Let us know in the comments!

Matt Sherman

Matt Sherman recently walked away from a 14-year stint in the thriving print media industry where he spent the bulk of his time as the sports editor for a pair of weekly newspapers in suburban Portland, Oregon. He is the father to a pair of energetic boys and can easily be distracted by Netflix, Amazon and HBO Go.

Matt Sherman

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What Is Cybersecurity Insurance?

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You’ve heard of car insurance, home insurance, boat insurance, motorcycle insurance, RV insurance, and even ATV insurance. But have you heard about cybersecurity insurance? As I am sure you are well aware, we are living in a roaring digital age, one that is slowly but surely taking over every aspect of our lives. (Just try finding a modern public restroom that doesn’t offer fully automated facilities.)  Though technology is an amazing asset to most businesses, it also has a dark side, especially when it comes to the online world.

We’ve all been horrified by the big time corporation data breaches. Who could forget the fallout from the massive T.J. Maxx, Target, and Equifax hacks (to name, literally, a few)? But while many big-name chains have been successfully hacked, a Data Breach Investigation Report released by Verizon found that 71 percent of cyber attacks are directed at small businesses because they do not have adequate protection. If you are a small business owner who has little or no security measures in place, these statistics are not in your favor.

If this article is already hitting a little too close to home, then it might be time to re-evaluate your security measures. First, implementing a solid security system that sufficiently protects your business is paramount to making yourself a less desirable target. Second, it is important to understand that even if you have the most secure protocols and procedures, there is always a chance that someone will be able to hack into your system. If that day ever comes, you want to be prepared with a backup plan, and that plan should include cybersecurity insurance.

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What Is Cybersecurity Insurance?

The concept of protecting ourselves from the aftermath of cyber attacks is still so new that the industry itself has yet to decide on a name, let alone a universal spelling for the service. Cybersecurity insurance (also referred to as cyber-liability or data-breach liability insurance) was introduced to the market over a decade ago. But few businesses have adopted, let alone heard about this vital form of protection.

The United States Department of Homeland Security says that cybersecurity is “designed to mitigate losses from a variety of cyber incidents, including data breaches, business interruption, and network damage.” If your company ever does face the horrible consequences of a data breach, you will be more than happy that you purchased cybersecurity insurance to help you repair and clean up the damage.

Understanding First Party Coverage VS Third Party Coverage

To understand cybersecurity insurance, you need to know the difference between first-party coverage and third-party coverage. Let’s examine the two different types of coverage more in-depth. According to Insuropedia, this is how the two stack up:

  • First-Party Coverage: This insurance covers the assets of your business and can include protection from the following damages:
    • Cyber Exhortation: In such a scenario, a third party threatens to damage or release data if they are not given a ransom amount.
    • Customer Notification Expenses: In cases when the customer personal data is compromised, there is a legal or regulatory requirement to notify them about the privacy breach.
    • Reputational Damage: Breach of data results in loss of intellectual property or customers which cause reputational damage to the organization.
    • Theft Of Money Or Digital Assets: The theft in such a scenario can be of equipment or electronic theft.
    • Loss Or Damage: Loss of or damage to data or software programs which are the digital assets of an organization.
    • Downtime: Network downtime causing severe business interruption.
  • Third-Party Coverage: This insurance provides your business with protection from third-party related crimes.
    • Costs: Security and privacy breaches, and the investigation, defense costs and civil damages associated with the third-party.
    • Multi-Media Liability: It covers investigation costs, defense costs, and civil damages. Such cost and damages arise from defamation, breach of privacy. Negligence in the publication of information in electronic or print media is also covered in this.
    • Loss Of Third Party Data: This includes payment of compensation to customers for denial of access and the failure of software or systems.

To boil it down into simple terms:

“First-party coverage applies to direct costs for responding to a privacy breach or security failure, and third-party coverage applies when people sue or make claims against you, or regulators demand information from you.”

What Are The Different Types Of Cyber Insurance?

As I’ve already stated a few times in this article, cybersecurity insurance is still a rapidly changing industry. No two businesses are going to have the same needs when it comes to purchasing their insurance policies, so it is highly profitable to do your homework and really shop around before you dot any i’s or cross any t’s. Below is a list of the main types of cybersecurity insurance currently being offered in the industry:

Final Thoughts

Data breaches are now as certain as death and taxes. (Joy.) If a business is lacking cybersecurity measures, they are like sitting ducks for the plethora of online keyboard-wielding creeps. If you need a place to get started, here is an article detailing Point Of Sale Precautions Every Business Owner Should Take. 

Once you’ve created and implemented a solid security plan, make sure you keep it up to date. Finally, as I hope this article has stressed, seriously consider taking out cybersecurity insurance. In the case of data breaches, it is far better if you are proactive rather than having to be solely reactive.

I will leave you with this sobering statistic: After experiencing a cybersecurity attack, 60 percent of small businesses go out of business within six months.

Don’t throw the time, effort, blood, sweat, and tears you’ve poured into your business into the trash because you didn’t prepare for what is increasingly becoming an inevitable threat.

Elizabeth Cranston

Elizabeth Cranston is a writer and native Oregonian who lives in the beautiful Pacific Northwest. She enjoys researching and getting to the bottom of questions relating to the Point of Sale industry.When not writing about and researching Point of Sale software, she can usually be found overindulging in Dutch Bro’s coffee, making others laugh, or listening to music.

Elizabeth Cranston

Elizabeth Cranston

Elizabeth Cranston

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What Are Loyalty Programs And How Do They Work?

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Customer Loyalty

Were you aware that the average adult is enrolled in nine loyalty/rewards programs? (I’ve had many a polite staring match with clerks trying to push their store’s rewards program. Needless to say, I’m not at all surprised by this statistic.) Loyalty programs, in one form or another, have been around for many years. Though they’ve evolved through time, these systems have increasingly become a weapon for business owners to retain existing patrons.

Technology is rapidly encroaching every area of our lives and rewards programs are no exception. The advent of cloud computing has revolutionized businesses’ ability to store big data. Electronic rewards programs benefit businesses owners as well as customers. Proprietors can utilize these systems to collect customer information, track sales, and keep an eye on their retention and churn rates. This article looks to examine what loyalty programs are, where loyalty programs got their start, and how they work. So, without further ado, let’s dive in.

What Are Loyalty Programs?

Loyalty programs are rewards programs put in place by the owners of an establishment to encourage customers to return. These programs are extremely popular in businesses where customers make frequent purchases. Every rewards program is unique to the company who implements it, but they operate on roughly the same premise: The more a customer shops at your establishment, the more rewards they receive, and the more incentive they have to come back and continue shopping at your place of business.

Rewards programs typically require customers to hand over some form of personal information (name, address, etc.). In return, they are issued a unique membership card, number, or access code so they can receive their benefits. As was previously stated, modern electronic rewards programs specifically benefit business owners because they can mine a large portion of previously untapped customer data.

How Do Loyalty Programs Work?

There are a wide variety of loyalty program styles out there and each has its own unique advantages and disadvantages. Let’s go over a few of the main styles:

  • Cash Back Or Rebate Program: This type of rewards program is pretty self-explanatory: customers earn money back from their purchases. Once they reach a certain dollar amount or a certain time limit has been reached, they can redeem their rewards for cash. The rebate is usually based off of a percentage of the total purchases during the time period in question. This type of program is easy to understand but it lacks the element of instant gratification for your customers and it can also be expensive to implement.
  • Discount Program: This system offers a discount off the original price of any given item that can be applied to customers at the checkout counter. Discount programs are easy to understand and process but may give customers the impression that your regular prices are too high
  • .Frequency Programs: Many of the businesses that use this type of rewards program employ paper punch cards to keep track of their customers visits. (Buy 5 subs and the 6th is on us!) While these punch cards are low cost, they don’t track any customer information and are more open to fraud.
  • Points Programs: With these rewards programs, customers are given points, often in exchange for the amount they spend in your store. The point system is a great way to avoid discounting your merchandise, but you may need to find a way to remind your customers of their status in the rewards program.
  • Tier System: This sort of rewards program is great for keeping customers engaged on a consistent basis. To join the system, a customer must make a simple purchase. The more frequently a customer makes purchases and the cost of those purchases will determine the level of rewards they receive. This sort of program works really well for businesses with expensive merchandise.Different loyalty systems can be mixed and matched together to create your own unique loyalty program that works best for your specific business and customer needs.

Final Thoughts

Any business owner worth his or her salt will tell you that having loyal customers is vital to keeping a thriving business. Not only is retaining existing patrons about 5 to 25 times less expensive than acquiring new ones, repeat shoppers are known to spend up to 67% more when they visit your establishment. Implementing a solid loyalty program is not only an important way for you as a business owner to make sure that your customers keep returning, it is also an important metric for your churn rate. It is important to do your research before adopting any loyalty solutions for your company, but this day in age, adopting some sort of loyalty program is becoming more and more advantageous. A loyal customer is a customer you can count on returning to your business and spreading free advertisement about your brand by word of mouth. (One of the most effective forms of advertising, I might add.)

Elizabeth Cranston

Elizabeth Cranston is a writer and native Oregonian who lives in the beautiful Pacific Northwest. She enjoys researching and getting to the bottom of questions relating to the Point of Sale industry.When not writing about and researching Point of Sale software, she can usually be found overindulging in Dutch Bro’s coffee, making others laugh, or listening to music.

Elizabeth Cranston

Elizabeth Cranston

Elizabeth Cranston

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