Box.com Cloud Storage Review

There is no shortage of options when it comes to selecting the optimal cloud storage platform for your business. Google Drive, Dropbox, Microsoft OneDrive, and more compete as solo options, while innumerable other services offer their own native storage options. Into this mix comes Box, an app with an unfortunately generic name attempting to offer non-generic features and services. Do they really manage to set themselves apart from the competition? Is this service worth a subscription? To find out, read on! We’ll review Box’s pricing, available features, and ease of use.

Pricing

Box Cloud Storage offers three separate pricing plans, each targeted at a different set of users. These are:

Starter

  • $5/user/month
  • 100 GB storage

This option is designed for small teams with minimal storage requirements. Really, you probably don’t want to subscribe at this level, though the price tag may seem tempting.

Business

  • $15/user/month
  • Unlimited storage
  • Data loss prevention
  • User and security reporting

The business subscription is almost certainly the option you will end up with, and though it is three times more expensive than the starter plan, you get unlimited storage and data loss prevention. These two major perks are almost enough for me to recommend it on the spot, but this tier also comes with admin features like user and security reporting, as well as a number of others, that make it an even better deal. Still, if you want the ultimate Box experience, you can take it one level higher.

Business Plus

  • $25/user/month
  • Unlimited Storage
  • Unlimited external Collaborators
  • Admin role delegation

This tier is primarily intended for graphic designers and other professionals that interact regularly with clients. By adding customers as external collaborators, you can bring them into the creative process and grant access to the files you create for them. The business plus tier also steps up the level of admin control you have, including allowing you access to all user activity.

Features

A Box subscription comes with a heap of features, all designed to increase the effectiveness of your document management. Here are some of the highlights:

  • Management: Box gives you control over who uses your data, then gives you information about how they use it. This includes reporting geographic location of access points, as well as timestamps and more. Basically, you get to choose who sees what, then know when and where they saw it.
  • Workflow Management: With this feature, box delivers a sort of “project management lite.” Using Box relay, you can set up workflows, assign tasks and due dates, and generally keep your team on the same page. If you need a basic task management app, you might find that the feature alone meets all your needs, without having to look for a third-party service.
  • Data Security: It wouldn’t be much of a cloud-based storage service if it was not secure. Box takes security seriously, using AES 256-bit encryption, and maintaining numerous redundant servers around the world. On that point, some subscription tiers gain access to Box Zones, which allows you to select which geographic regions you want your data in.
  • Machine Learning: Using Box Skills, you can put AI to work for your businesses. You start by creating smart labels and workflows, and over time the AI will learn your systems and find new ways of making your business more efficient. It is pretty impressive, and Box seems convinced it is the way of the future. This feature is in Beta currently but undergoes constant improvement.
  • Integrations: One of the best things about Box in my book is the sheer number of third-party apps it integrates with. This is one versatile platform and the fact that you can pretty much count on your other business services playing nicely with it means your experience is that much more likely to be comfortable and confident.

Ease Of Use

I am of two minds about Box’s ease of use. At basic levels, this is a pretty run-of-the-mill cloud storage service. It is easy to get signed up, easy to start storing documents. So far, so simple. However, when we start getting into the higher subscriptions, things get a little more difficult. While I wouldn’t say any feature is exactly hard to use, they definitely take more forethought and planning, where the more basic capabilities can be operated intuitively. It definitely feels like the kind of thing that would take a considerable amount of time to set up, but once that setup process is complete, your work is done.

Final Thoughts

From one perspective, it doesn’t really matter if you use Box or some other cloud storage service. If that is, you only plan to use it for cloud storage. If that is you, just looking for a place to dump your files in the cloud, then my recommendation is to take a look at several storage services and pick the one you like best from a visual and mechanical design standpoint.

But if you are looking for a cloud storage service that does a bit more, then Box takes a step into the limelight. In another post, I compared Box with similarly-named Dropbox, and I will stick to what I said there. If you are in a position where you need limitless storage and lots of customer interaction, Box becomes your best bet. Add to that basic task management features and lots of admin tools to keep on top of access to your files, and you have what is now an extremely desirable option.

As always, I do recommend test it out before committing completely, and fortunately, Box offers a two-week trial to give you the chance to try before you buy. Go try it out, then make your decision from there.

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