ShopKeep Versus Revel

shopkeep-vs-revel

ShopKeep and Revel Systems are a few very recognizable names in iPad point-of-purchase (POS) systems. Previously many years, numerous retailers have switched out their traditional POS in support of one of these simple cutting-edge, web-based POS’s. However, despite the fact that they’re both iPad POS’s, ShopKeep and Revel are really not the same as each other. If you’re searching into switching for an iPad reason for purchase and wish to compare Shopkeep versus Revel, I’ve done the majority of the homework for you personally. Why, you’re welcome! 

If you’re tight on time and trust our judgment at Merchant Maverick, then It is best to check out our best reason for purchase providers. All of them offer very fair and competitive rates and don’t charge any bogus charges. If you like to uncover these items yourself, then continue reading to discover the benefits and drawbacks of every point-of-purchase service, and which I believe is the foremost iPad POS.

 Web-Located or Licensed:

ShopKeep and Revel are generally web-located, and can still function if you’re offline. So, while they are cloud-based, you might give them a call “hybrid” POS systems. This kind of POS runs in your area from your iPad application, and syncs data to the cloud if you have a web connection. You are able to take charge card payments once the internet is lower, but will need to hold back until you’re online again to really process the instalments (it goes for ShopKeep and Revel).

Revel and ShopKeep are generally SaaS (software like a service) systems and charge retailers monthly, so there’s no contract or fee should you convince you a couple of several weeks in.

Software and hardware Needs:

Revel and ShopKeep both operate on newer-gen iPads (iPad Air 2, iPad Small 2 and three, ipad4, etc.) running iOS 8. You can buy peripheral equipment kits which include products just like an iPad enclosure/stand, cash drawer, hands scanner, and receipt printer through Revel or ShopKeep. Or, purchase these products from your outdoors vendor.

Revel distinguishes itself from ShopKeep within the hardware department by providing a wired ethernet connection (Revel Ethernet Connect™) that plugs directly into your iPad. This method supplies a faster and much more secure connection than Wireless, and may also behave as a failover connection in case your Wireless goes lower.

For any fundamental setup, the hardware costs of every system are comparable (about $1,000 for just one register).

Specific Type and size of economic:

Here’s where we have seen the 2 companies begin to diverge considerably. Inside a couple of words, Revel is perfect for large companies, and ShopKeep is perfect for small companies. If you’re somewhere in the centre, you are able to most likely pull off using either system, based on your particular feature needs.

Revel, on a single hands, is an extremely effective POS appropriate for mid-sized and enormous companies. Retail, food, and hospitality/service companies use Revel, including some major quick-service franchises, like Dairy Queen and Little Caesar’s, in addition to Fortune 500 electronics store Belkin.

ShopKeep can also be appropriate for restaurants, quick-serve, and retail companies, and like Revel, it is useful for multi-location stores. However, ShopKeep is much more targeted at small- to medium-sized companies. ShopKeep are only able to handle as much as 10,000 SKUs (and 270 item buttons around the register the remainder you’ll need to scan or lookup by hand), whereas Revel supports as much as 500,000 SKUs. ShopKeep is much more effective than the usual very fundamental mobile POS like Square (see our Shopkeep versus Square comparison for additional with that), however if you simply possess a large inventory you may need a better quality POS, for example Revel.

Prices:

Champion: ShopKeep

Using its less expensive of entry, ShopKeep is much more affordable than Revel for small companies. As you can tell below, ShopKeep is considerably cheaper for 1-2 registers, though to include on additional registers then it costs $50/month/sign up for either system (well, $49 for ShopKeep). With this stated, companies big enough to make use of greater than a handful or registers may not be using ShopKeep anyway.

Revel

  • first terminal: $119 monthly
  • second terminal: $79 monthly
  • Each additional terminal: $50 monthly

Note: Revel&#8217s prices is flexible and could be tailored for your specific situation. The cost list above is really a rough approximation of methods much you may be having to pay for every terminal.

ShopKeep

  • $49/terminal/month (flat cost doesn’t matter the number of terminals you’ve).

Simplicity of use:

Champion: ShopKeep

ShopKeep is terrifically simple to use. The leading-finish register interface is intuitive and user-friendly, even enjoyable to utilize. The machine can also be easy to setup and personalize for the business’s particular POS needs. While register functions are around the iPad application, you have access to managing functions for example reports and inventory receiving around the back-finish using any internet browser. ShopKeep also offers an apple iphone application (“ShopKeep Pocket”), which doesn’t process sales but will highlight some important real-time stats for the store.

Revel’s front-finish can also be relatively simple to use, speculate the rear-finish provides more advanced features, it features a steeper learning curve than ShopKeep’s back-finish. Revel also takes longer to setup initially. But when you get used to Revel, it’s very little harder to make use of than ShopKeep, so ShopKeep wins that one just by a little margin.

Product Features:

Champion: Revel

Both Revel Systems and ShopKeep offer some impressively advanced register features for any “mobile” point-of-purchase, enabling you to accept almost any type of payment from cash and gift certificates, to nick cards to Apple Pay. These iPad registers also allows cashiers to complete such things as void transactions and issue returns, as well as for waitstaff to consider table side orders and send them straight to your kitchen.

However, whenever you proceed to the rear-finish of those POS’s, you’ll discover that Revel provides more advanced reporting and business management features, including better quality inventory management. Revel also provides functions like appointment scheduling and table layouts for restaurant management. Take a look:

Features both ShopKeep and Revel have:

  • Nick card acceptance (EMV-compliance)
  • Customer management
  • Gift certificates
  • Loyalty program
  • Tableside ordering
  • Worker time tracking
  • Mobile payments (Apple Pay)
  • Email receipts
  • Split checks
  • Onscreen tipping
  • Easy returns, refunds
  • Multiple tax rates (lately put into ShopKeep)
  • E-mail marketing and accounting software integration
  • Fundamental inventory and raw component management

Some features Revel has that ShopKeep doesn’t:

  • Appointment scheduling
  • Table layout
  • Digital menu boards
  • Kitchen display system
  • Self-service kiosks
  • Ethernet connection
  • Online ordering
  • Delivery management
  • Advanced inventory management
  • Advanced reporting
  • Worker scheduling and payroll

Please be aware that a number of Revel’s advanced features aren’t incorporated within the fundamental cost — digital menu board, kitchen display system, and kiosk POS are considered add-ons that carry yet another monthly charge. Begin to see the complete lists of Revel features and ShopKeep features for a closer inspection in the features provided by each POS.

Integrations:

Champion: Revel

Just like the feature sets, you’ll observe that ShopKeep offers some important integrations, although not as much as Revel.

For instance: ShopKeep integrates with QuickBooks, MailChimp, and Apple Pay. But additionally to individuals options, Revel also integrates with Xero (a QuickBooks accounting software alternative), and PayPal and Bitcoin to supplement mobile payment options. Also unlike ShopKeep, Revel also integrates with eCommerce services Shopify and Magento, plus some online ordering apps.

Both POS’s integrate with numerous payment processors, for example Mercury Payment Systems and Moneris Solutions, and ShopKeep also provides its very own highly regarded ShopKeep Payments.

Begin to see the complete lists of ShopKeep integrations and Revel integrations.

Customer Support and Tech Support Team:

Champion: ShopKeep

ShopKeep and Revel each offer multiple channels for customer support and technical support, from phone and email support to reside chat an internet-based educational sources. But ShopKeep is famous because of its high-quality support, whereas Revel has (a minimum of in the past) fielded lots of complaints about its support.

Revel has lately made significant support upgrades, as noted within our Revel Systems review, and today has a client satisfaction rate well over 93%. However, basically we can tell that Revel has “good” customer care, ShopKeep’s support is actually unbeatable within the cloud POS world.

Reviews and Complaints:

Champion: ShopKeep

Testimonials of these POS’s are by-and-large positive. ShopKeep is really a BBB-accredited business by having an A+ rating, and thus is Revel. Both apps come with an average rating of approximately 4 stars within the iTunes store (See ShopKeep on iTunes Revel POS Quick-Service and Restaurant and Revel POS Retail on iTunes. But searching at customer ratings over the web, you’ll observe that users give ShopKeep a greater average “star” rating in comparison with Revel.

Like I pointed out in the last section, users rave about ShopKeep’s customer care, and Revel has already established some difficulties with el born area previously. System bugs from time to time upset users of both systems, however with a far more complex, costly system like Revel, system glitches and fewer-than-stellar tech support team could be especially irritating. However, as increasing numbers of users experience Revel’s recent support enhancements, we might see Revel’s reading user reviews start looking a lot more like ShopKeep’s.

Final Verdict:

Champion: It&#8217s a Draw

Even though many food and retail companies are evaluating iPad POS’s like ShopKeep and Revel, the fact is that these POS systems were created to serve different needs. ShopKeep is much better for small companies, and many bigger companies will require a far more advanced system like Revel.

ShopKeep includes a marginally better consumer experience along with a less expensive. However, if you want advanced inventory tracking (for instance, the opportunity to track inventory by modifiers), or eCommerce support, or self-service kiosks, only Revel can meet these needs. Overall, we actually like both systems, and discover neither to become woefully missing in almost any key area.

So, to place it within the most fundamental of terms, for many companies ShopKeep is much better, as well as for others Revel is much better. To judge ShopKeep versus Revel yourself, request a totally free trial from ShopKeep or plan a Revel live demo. Or, let’s assist you to choose which cloud POS might be best for the business. (That’s type of our factor.)

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