“GoDaddy versus. iPage” is a type of question for anybody researching hosting.
GoDaddy and iPage are two most widely known budget hosts on the planet. And they’re owned correspondingly by the pair of largest web services companies on the planet (GoDaddy Group and Endurance Worldwide).
Both are “go-to” brands for business proprietors searching for straightforward, affordable hosting. But – they’re different companies with various brands. When you’re selecting an internet site host – you’ve still got to finish up selecting.
I’ve current clients using (and like) GoDaddy hosting. Even though this site operates on InMotion Hosting (which I’ll mention later) – I additionally used iPage a couple of small projects. I authored a complete iPage review here.
Within this comparison between GoDaddy and iPage, I’ll attempt to break lower the variations that I’ve present in seven different areas varying from prices structure to customer support and market focus to be able to decide the best idea fit for the project.
Also – you are able to skip towards the short version within the conclusion here (or take my Buzzfeed-style hosting on a tight budget quiz here).
Let’s dive into GoDaddy versus. iPage…
Disclosure – I receive customer referral fees from companies pointed out. All opinion and knowledge derive from my encounters like a having to pay customer or consultant to some having to pay customer.
Both iPage and GoDaddy provide a wide menu of merchandise for example VPS hosting, Dedicated hosting, specialized Weblog web hosting, and much more. However for prices – we’ll concentrate on the most typical product which small companies usually need – shared Linux hosting.
Shared Linux hosting is also referred to as the “kind of hosting that allows you to run WordPress, Joomla and many non-Home windows web apps.”
While GoDaddy offers website hosting in 3 tiers, iPage provides a single, “unlimited” website hosting plan. Furthermore, both iPage and GoDaddy run frequent discounts.
Therefore it constitutes a direct comparison very difficult.
iPage provides a single plan with uncapped features that renews at $7.99/mo.
GoDaddy has tiered out their plans in line with the kind of cap they will use.
GoDaddy uses domain, storage, database and email caps. On several tiers, GoDaddy will cap the amount of domains you are able to connect or the amount of files / databases that you could store. I’ll cover these more within the next section.
Until then, observe that iPage’s plan’s approximately GoDaddy’s Luxurious and supreme plan. Her uncapped options that come with GoDaddy’s Ultimate plan with no bonus features.
GoDaddy’s Luxurious plan renews at $10.99/mo. Their Ultimate plan renews at $16.99/mo.
GoDaddy’s primary bonuses around the Ultimate plan really are a free SSL certificate, free Premium DNS (for anti-junk e-mail), and free “processing power.”
The issue for GoDaddy would be that the cost distinction between iPage’s one plan and GoDaddy’s Ultimate plan can certainly purchase third party services for that bonuses, particularly the Premium DNS and SSL.
If you’re searching exclusively at cost and overall value for features – iPage is preferable to GoDaddy.
Now – cost isn’t the only element in hosting. So let’s take a look at other locations.
Like I’ve outlined in other website hosting reviews, it’s helpful to interrupt website hosting features lower into two different sets – a “core feature set” along with a “bonus feature set”.
The main set of features includes things i call the “3 D’s” – domains, disk space and databases/email.
Domains are the number of distinct web qualities you are able to connect with your hosting account.
Disk space is the number of files you are able to store in your account, and databases/email is when much software you are able to install to assist manage individuals files (ie, one install of WordPress requires one database in your server).
GoDaddy caps one of these simple three core features on their own Economy and Luxurious plans. iPage offers “unmetered” on these.
That stated, you can begin to determine a noticeable difference between GoDaddy and iPage on bonus hosting features – and complementary services. The issue about bonus features is you need to really rely on them to become useful.
iPage offers standard bonus features for example marketing credits for AdWords, Bing, etc. Additionally they offer free business toll-free telephone number for the business. They struggle to fluff them in their marketing copy, but nothing really sticks out.
GoDaddy provides a free Office 365 subscription. They’ll also bundle a lot of their professional services like Premium DNS, accounting, etc. It will help that GoDaddy isn’t “just” a webhost. They’ve fully built out solutions for a variety of business.
If you’re are a small company who likes the benefit of GoDaddy’s complementary services, then GoDaddy is a better fit. If you would like plain vanilla hosting for the site, then iPage is a good fit.
The main job of the hosting company goes past simply storing and delivering files aimed at your website visitors. You’ll would also like your internet location of provide the files rapidly.
There are plenty of things which go into website speed, and lots of occasions you can’t blame a sluggish website on the slow host (e.g., the most effective engine cannot go Zero to 60mph in five seconds if it is pulling an enormous boat).
That stated – server speed continues to be critical. There’s not just a great way for non-network engineers to determine server speed between hosts (since again, plenty of factors).
In the past hosting reviews, I’ve checked out Time For You To First Byte (TTFB) – a measurement for the way rapidly a web server transmits back the very first byte of information after it gets to be a request from the browser.
Here’s the outcomes from my newest test –
As you can tell, GoDaddy edges out iPage about this one test. GoDaddy has generated a status for substandard speed, but has lately began improving their professional services. Though my historic data on GoDaddy continues to be poor, this recent test reflects a few of their improvement.
The very best speed data, though, originates from internal engineering teams.
Normally, it is not openly available. But, EIG (who owns iPage) is really a openly traded company with the public reports which go with this. Here’s their internal data using their newest Investor’s Day report –
As you can tell, even Endurance’s (possibly biased) internal data shows iPage as quicker than GoDaddy…but also because the slowest of their brands. This informs me that iPage is centered on cost – this is not on performance. They’re slower than their other brands because that isn’t the brand’s priority.
The primary takeaway – both are quick enough that you should focus on the rest of the variables that you simply control and affect website speed.
There’s one aside – uptime and consistency.
Both iPage and GoDaddy have experienced well-publicized downtime previously couple of years. On the other hand – Amazon and YouTube also have had recent downtime.
It is not to become glib about downtime. Downtime matters. But it’s vital that you look at why the downtime happened – and it has an identical incident happened again.
Given their size and sources, I see iPage and GoDaddy’s downtime risk as comparable. iPage’s risk originates from the truth that they’re a financial budget host with overloading risk. GoDaddy’s risk originates from the “big target” and “big company” risk.
Usability & Onboarding
Worthwhile product can change bad rapidly should you can’t learn how to really utilize it. Which point is particularly true with web hosting companies.
The product’s name sounds daunting for brand new users to be friends with, especially when compared with all-in-one website builders like Wix, Weebly or WordPress.com.
Both iPage and GoDaddy have fairly straightforward onboarding and good usability. GoDaddy utilizes a proprietary setup additionally to cPanel. Both of them maintain similar account portals plus they both distribute similar onboarding emails. iPage might be more “old school” than GoDaddy.
Plus they both allow it to be simple to install common web apps like WordPress. Here’s what their particular “backend” setups seem like –
As you can tell, they’re much the same – with GoDaddy’s design as being a bit cleaner and much more organized.
Both of them do upsells. GoDaddy already has got the status for upsells, but iPage’s could be a bit annoying too. Here’s their checkout process.
The large trouble with iPage is they also pre-bundled a lot software. It’s marketed like a “free service” – but it’s really just more upselling.
That stated – upsells don’t need to be bad. GoDaddy is really a domain registrar and “business services” provider. Many occasions, a business have a domain and email with GoDaddy before there is a website. For the reason that situation, GoDaddy does make product integration simple.
If you have a website with GoDaddy, pointing it to iPage isn’t huge issue. But, should you already use GoDaddy’s email along with other services, then you’ll possess a simpler setup staying with their hosting companies.
Overall, GoDaddy comes with an advantage on usability and onboarding. It’s nothing decisive, but does talk to the kind of customer that they’re searching for, which we’ll cover shortly.
Usability and onboarding can solve lots of problems. although not each and every issue. And this is where customer support is available in.
The tricky factor about customer support is the fact that it’s all anecdotal. Not one comparison (including that one) can condition for sure if a person company has “good” service or “bad” service.
Who knows in case your customer support agent just began yesterday (or was their one veteran) or was getting a dreadfulOramazing day – or maybe it’s a much deeper symbol of company culture.
Rather, I attempt to check out indications on whether a business treats their customer support like a cost, a sales chance or being an investment.
Based on the EIG’s Investor’s Day report, they’re deeply in love with their Internet Promoter Score (NPS). In a nutshell – that’s a metric that measures how likely your clients will be to recommend you.
They draw a obvious correlation between customer support → NPS → $$$
Quite simply, iPage views customer support being an investment leading to both more sales and much more upsell possibilities. GoDaddy treats it similarly.
That’s a great factor for you personally because the customer having a catch (ie, the upsell part). Should you not mind enduring the upsells, you’ll likely experience okay customer support from iPage and GoDaddy. I’ve found both services missing in this region for advanced customer support.
Both of them have phone access along with a similar triage setup.
GoDaddy appears to possess better processes from my experience, but that’s anecdotal. I’d honestly put these two companies within the same bucket with customer support. It’s fine, but I’d have low expectations.
*If customer servicer may be the primary problem for you – the make sure to also take a look at InMotion Hosting (my review here). They’re a completely independent company (ie, not of EIG) having a strong concentrate on customer support.
EIG owns iPage. They’re positively investing other brands like Bluehost, HostGator, or HostMonster).
Why? Simply because they likely discover their whereabouts as complementary brands that suit various kinds of customers – kind of like Coke & Sprite.
Here’s their chart for investors on their own “brand positioning” –
This chart lines up perfectly with how I’ve found iPage’s customer support & usability.
iPage markets to website proprietors searching to obtain a website ready to go for really low cost.
GoDaddy positions themselves like a company striving to “empower small company proprietors.” Quite simply, they need those who are business proprietors first and website proprietors second.
It seems sensible – and it is essential for what products & enhancements each brand will probably make later on.
iPage will probably stay cheap and perhaps make enhancements on usability. GoDaddy will probably keep purchasing usability and complementary business products (like accounting software).
Here’s grab bag of other things to consider.
GoDaddy versus. iPage Conclusion
So GoDaddy versus. iPage? They’re both fine hosts with a few variations.
If you’re more searching for super cheap hosting – then I’d opt for iPage. You will get their current discount here.
If you would like more features and/or a multi functional GoDaddy experience – then I’d opt for GoDaddy. You can observe their current prices special here.
If you’d rather opt for a completely independent company having a bigger concentrate on customer support, then I’d opt for InMotion Hosting (review).
So if you’re more confused than ever before – you will probably find this site Setup Guide and/or my inexpensive hosting quiz helpful.